LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 274 reviews with 4 stars · Clear filters
Elizabeth C.
He gave us lots of information and helped my mom which is 89 years old
Response from LifeStationJul 15, 2024
Thank you for taking the time to leave us a review! We're delighted to hear that you found the information provided helpful and that we were able to assist your mother. It was our pleasure to help her, and we're glad to know that our efforts made a positive impact.
customer
I spoke with a wonderful representative who was able to answer all of my questions and persuade me to go ahead and get the system ordered instead of waiting to discuss it with my grandma. I'm hoping it will work out, but if not the 30 day guarantee assures me that it will be a simple process to return.
Response from LifeStationJun 25, 2024
Thanks for the 4-star review! We’re glad our agent could work their magic. If the system impresses your grandma too, we might just earn that fifth star! Fingers crossed!
customer
Had a good experience. Came on time & Got it set up
Response from LifeStationJun 25, 2024
Thank you for the review! We're glad you had a good experience and that everything went smoothly. If there's anything we can do to earn that extra star, please let us know!
customer
The agent was helpful and patient. My only complaint is with the long delay in shipping!
Response from LifeStationJun 21, 2024
Thank you for your feedback! We're glad to hear our agent was helpful and patient. We apologize for any inconvenience caused by the shipping delay. Your feedback is crucial as we work to improve our delivery times.
customer
The customer Service individual that I spoke with was knowledgeable and professional, and helped me through the process.
Response from LifeStationJun 18, 2024
Thank you so much for your positive feedback! We're delighted to hear that our customer service team was able to assist you effectively. Our goal is always to provide knowledgeable and professional support. Feel free to let us know how we can earn that 5th star!
Mary
#1; Maria spoke English & was very experienced in regards to her job knowledge. She was very nice & very efficient.
Response from LifeStationJun 18, 2024
Thank you for your fantastic review! We're delighted to hear that Maria provided you with excellent service. Her experience, efficiency, and friendly manner are truly assets to our team, and your recognition is greatly appreciated.
Kathy
Very helpful in describing all the options
Response from LifeStationMay 16, 2024
Thank you for your review. We're glad to hear that you found our team helpful in describing all the options available to you. Feel free to reach out if you have more questions.
customerDianna B.
Very helpful thank
Response from LifeStationMay 16, 2024
Thank you for the review. Feel free to let us know how we can earn that 5th star!