customer
Sherry was great & very helpful!!
Sherry was great & very helpful!!
Response from LifeStationMar 17, 2025
Thank you for taking the time to leave feedback. We'll be sure to pass this on to Sherry.

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent

Hospital & Emergency · Ridgefield, New Jersey
Excellent

Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
customer
Sherry was great & very helpful!!
Response from LifeStationMar 17, 2025
Thank you for taking the time to leave feedback. We'll be sure to pass this on to Sherry.
Patricia W.
Great Friendly and Professional
Response from LifeStationMar 17, 2025
Thank you for the 5-star review!
Elizabeth
The rep was very knowledgeable, professional and efficient. The only issue was I could t cancel the lockbox before the order went through—-I guess because she WAS very efficient in getting it started.
Response from LifeStationMar 17, 2025
Thank you for your feedback! We're glad to hear that the representative was knowledgeable, professional, and efficient. We apologize for the inconvenience you experienced with canceling the lockbox before the order went through. It seems like the efficiency in processing the order may have contributed to that issue. We'll work to improve that process in the future. Thank you for bringing this to our attention!
Suzanne
Frankie was very good about explaining the process. Sounds like the activation once we receive the setup will be easy.
Response from LifeStationMar 13, 2025
Thank you for your feedback! We're glad to hear that Frankie clearly explained the process and helped you feel confident about the activation. Welcome to the LifeStation family!
customer
I thought the customer service person was very helpful and well spoken.
Response from LifeStationMar 12, 2025
Thank you for the 5-star review! We're pleased to hear that our customer service representative was helpful and well-spoken.
Edward C.
I'm needing my device in case I fall and can't get back up it will save my life in emergency
Response from LifeStationMar 12, 2025
Thank you for sharing your concerns. Your safety is our top priority, and we're glad you're taking steps to protect yourself in case of an emergency.
customer
Knowledgeable helpful answered all my questions Found out I was eligible for device With Gx plan even though did not have F extra upgrade.
Response from LifeStationMar 12, 2025
Thank you for your feedback! We're glad to hear our team was knowledgeable, helpful, and able to answer all your questions.
Katheryn T.
Excellent customer service
Response from LifeStationMar 12, 2025
Thank you for the feedback and the 5-stars!