LifeStationReviews of lifestation.com

I GOT LIFESTATION SO MY WIFE WASN'T COMPLETELY ALONE IN OUR NEW HAIR SALON. SHE FEELS SAFE HOWEVER SHE DOESN'T COMPLETELY TRUST IT. I ORDERED LIFESTATION AND WAS PROMISED A FEW KEYPADS BECAUSE I HAVE EMPLOYEES THAT NEED TO HAVE THEM TOO. NEVER GOT BUT JUST THE ONE AND AFTER COMPLAINING I'M STILL LEFT EMPTY HANDED. NOT SURE THESE PEOPLE ARE SERIOUS ABOUT ONES SAFETY AND KEEPING PROMISES

Having trouble putting the Lanyard through the Charger to charge properly. battery light is red Cellular Light is amber Can you tell me how this can be fixed.

I am satisfied with the service in general, but even though I have not tested the service in several months, I have not been contacted by you to see if anything is wrong. Also your equipment gives off an irritating odor that causes my sinuses to stuff up and I get a headache. The odor has been there since day one and I have been waiting for it to lessen, but it hasn't. So if it doesn't lessen soon, I will have to discontinue your service and return the equipment.

Recently, my mother suffered from a severe nose bleed when she woke up in the morning. She contacted LifeStation and their response was immediate. We had 2 complaints. The call to reach us came from an "Unavailable Number" on our Caller ID. Most people would not pick up a call at 6:15 AM from an unidentified number. Secondly, if not for my mother being conscious, and telling the ambulance driver to contact us, we would not have known where they were taking her. Hopefully these 2 issues can be addressed and corrected.

After posting a review on this website, I did receive a full refund from this company and I do appreciate this. Thank you to TrustPilot.

Our life station experience was fine until recently. My mother fell entering her home and my sister was with her. They pushed the button for help. The dispatcher answered in a timely manner but then proceeded to contact emergency services in Nebraska. My mother lives in Ohio. Fortunately for us, time was not extremely critical in this instance. Had it been, this confusion could have caused life saving minutes. The dispatcher eventually reached the correct EMS service. We called life station after, they did in fact have all of the correct information for my mother. It appears it was a human error. They apologized and assured me it would not happen again. We do appreciate that they acknowledged human error as opposed to making excuses.

I think it takes too long for a live person to answer the phone.

You have contacted my daughter - rather than ME! Not good. You advised you had detected a battery that was needed for 1 of my devices. I did respond but was told all checked out OK?? A few weeks later I got another message - same thing. I followed instructions to check - which were vague & indeterminate. However, I did find one on my own, the necklace was needing replacement battery and you would send me a new one - so far I have received nothing. PLEASE SEND REPLACEMENT. The person was unable to give clear instructions.