LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

Showing 2,280 reviews with 5 stars · Clear filters

Kwon
Apr 1, 2025
Wonderful customer service!
I filled out an online form to get estimates for the best device for my 76 year old mother, and LifeStation was the first to reach out - before I even left the website! My sales rep was LOVELY!! She spoke with me like a human and answered all my questions kindly. I haven’t used an alert system before, but this one has everything I was looking for (fall detection, direct calling with emergency services)
Response from LifeStationApr 2, 2025
Thank you for the 5-star review! We're so glad to hear that our team was quick to assist you and that your sales rep provided such kind and helpful support. It's wonderful to know that our system offers the features you were looking for to keep your mother safe.
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Deborah S.
Apr 1, 2025
Frankie my operator was very…
Frankie my operator was very pleasant.Help was given politely.Question were answerd. Informative on the watch and reasons for my need. Price was given at my discount with insurance. Set up for quarterly payments.
Response from LifeStationApr 2, 2025
We're so glad to hear that Frankie provided polite, informative, and helpful service while assisting with your setup. We appreciate your feedback and are happy we could make the process smooth for you! Thank you for the 5-star review!
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Melissa D.
Apr 1, 2025
Justin was very helpful and answered…
Justin was very helpful and answered every question thoroughly. He is a great asset.
Response from LifeStationApr 2, 2025
We're thrilled to hear that Justin was helpful and thorough in answering your questions. We agree—he's a great asset to our team! We appreciate you sharing your experience.
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Karen T.
Mar 31, 2025
A wonderful experience
The representative was very knowledgeable, helpful, and patient.
Response from LifeStationApr 2, 2025
Thank you for your feedback! We're delighted to hear that our representative was knowledgeable, helpful, and patient. We appreciate you taking the time to share your experience!
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Margaret F.
Mar 31, 2025
Very friendly contact person
Very friendly contact person. She was very knowledgeable and explained everything in a way that was very easy to understand
Response from LifeStationApr 2, 2025
We're so glad to hear that our team member was friendly, knowledgeable, and able to explain everything clearly. Providing a great experience is our top priority, and we appreciate you sharing your feedback!
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Leslie
Mar 27, 2025
Great customer service
Sherry was very friendly, helpful, and informative and made the process of obtaining a medical alert necklace for my MIL easy.
Response from LifeStationMar 27, 2025
We're delighted to hear that Sherry made the process smooth and stress-free for you. We'll be sure to share your feedback with her. Thank you for taking the time to write a review.
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Andrea W.
Mar 26, 2025
The associate who assisted me was…
The associate who assisted me was fantastic. He was helpful, attentive, polite, professional, reassuring, and respectful. Justin
Response from LifeStationMar 27, 2025
Thank you for your 5-star review! We're thrilled to hear that Justin provided you with such a fantastic experience. We'll be sure to share your feedback with him. If you ever need anything else, we're here to help!
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Zita R.
Mar 26, 2025
New client to the medical alert world
After several emails with Ava from customer service over the past few days I finally made a decision to call the company and speak in depth with a representative. After a very informative conversation with customer service representative Thomas I chose to order this particular medical alert system. He was quite knowledgeable describing in detail from 'soup to nuts' the process of purchasing one that was best for my fairly active lifestyle.
Response from LifeStationMar 26, 2025
Thank you for the 5-star review! We're glad to hear that both Ava and Thomas provided you with the support and information you needed to make an informed decision. It’s wonderful to know that Thomas’s detailed explanation helped you find the perfect medical alert system for your active lifestyle.
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