LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
Happy C.
Sales rep was understanding, helpful and professional with a sense of humor to lighten the anxiety of the situation.
Response from LifeStationApr 16, 2025
Thank you for the 5-stars. We're so glad to hear that the sales rep was able to provide helpful, professional service while also bringing a bit of humor to ease your anxiety. We know how important it is to feel supported, and we’re happy to hear that your experience reflected that.
Dorothy K.
The rep that I talked to was so kind and informative. Answered all of my . questions. Hope when I get my device my experience will be just as good.
Response from LifeStationApr 16, 2025
Thank you for the lovely feedback! We're so glad to hear that your representative was kind and informative, and that all of your questions were answered. We truly appreciate your trust, and we're confident your experience with the device will be just as smooth and positive.
MM
Spoke with Frankie. He was very knowledgeable, knew about other companies products that I had already researched. He was kind, patient, and considered my needs and frustration with two prior companies. I Chose your company as it was recommended by Aetna with discount and had fall detection on watch
Response from LifeStationApr 16, 2025
Thank you so much for your kind words and for sharing your experience with Frankie! We're thrilled to hear that he was knowledgeable, patient, and truly took the time to understand your needs—especially after the frustration you'd experienced with other companies. It's great to know that his support, along with the recommendation from Aetna and features like fall detection, helped you feel confident in choosing us. We're honored to have earned your trust, and we're here for you every step of the way.
Robert M.
I needed 2 units one for my wife and 1 for me, The rep was very curious and very helpful.
Response from LifeStationApr 16, 2025
Thank you for sharing your experience! We're so glad to hear that our representative was courteous and helpful while assisting you with getting units for both you and your wife. It's always our goal to make the process as smooth and supportive as possible.
William S.
The knowledge and experience with the information given to me was top notch. The rep(Maria) answered all my questions and even some that I didn’t ask. She gave me advice on the info on which device suits my needs. I was also impressed by not asking for discharge papers on military history. All in all my experience with this company was top notch. 5stars
Response from LifeStationApr 15, 2025
Thank you so much for your 5-star review! We’re thrilled to hear that Maria provided such a knowledgeable and thorough experience. It’s wonderful to know she went above and beyond to answer all your questions and offer guidance tailored to your needs. We’re also glad you felt the process was respectful and straightforward. We truly appreciate your trust in us and are honored to have earned your confidence!
customer
Had the best interaction with your customer service rep- Frankie. So professional, patient, and was very knowledgeable in describing the product. Very easy process!
Response from LifeStationApr 15, 2025
Thank you for the wonderful feedback! We're so glad to hear that Frankie provided such a positive experience—professional, patient, and knowledgeable is exactly what we strive for. We’re happy the process felt easy for you, and we’ll be sure to pass your kind words along to Frankie!
AL R.
Very Professional Personal
Response from LifeStationApr 15, 2025
Thank you for the 5-star review!
Terry S.
I am at point in my life with health issues and living alone.so Frankie from lifestation called me. He explained everything to me and when I wasn't sure he would explain again. Frankie spent a lot of time and patience with me. If this service is as good as Frankie I will be happy. I am just not 100% sure of making this decision .but will try it for a month and it gives me time to see how this goes
Response from LifeStationApr 15, 2025
Thank you so much for sharing your experience. We're truly grateful to hear how patient and thorough Frankie was in supporting you—he’s a valued part of our team, and we’ll be sure to share your kind words with him. We understand that making this kind of decision can be a big step, and we’re here for you every step of the way. We hope the service gives you peace of mind, and we’re honored to be a part of your journey.