LifeStance HealthReviews of lifestance.com

Felt like I was working with scammers. Unrequested Rx refills, appointments reminders sent less than 48 hours before appointment so if you have to cancel you're forced to pay $70. Impossible to speak to a billing person on the phone and billing does not reply to messages sent via their online portal. It should be a crime for them to be in the business of making money off of people's mental health issues.

My plan is to file a complaint with the Board of Pshycology in the state my Therapist is located for business. This is your most powerful move against any mistakes or malpractice that has been done to you.

I was unable to select a rating that would indicate that Lifestance engaged in medical malpractice, but frankly, that is the quality of care provided by this miserable organization. What do you expect from Lifestance representatives who apparently are more transient than migrant day workers. Thank goodness that I woke-up one day after years of medical malpractice by Lifestance with a realization to distance myself from this horrible business and never look back was the best decision in my entire life. Rescue yourself asap through deep introspection and do NOT put yourself into the hands of these money grabbing grifters.

If I could give 0 stars I would. My mentally ill daughter goes to Lifestance for therapy. She has only gotten worse since going there. She has now threatened to kill me and now has a 5 year restraining order against her. She is now homeless. I contacted her therapist several times to let him know she was getting worse. He tells her that family wants to hospitalize her making the situation worse instead of using the info family provided to help her. They want me to contact them! To what end as my daughter in a years time under care has gone from being able to be around family to a 5 year restraining order!!! She is now homeless and has no one! She was seeing a therapist that was unqualified to handle her diagnosis and didn't see fit to find someone qualified to help her. I you care about yourself or loved one find another company.

I was tricked into going here. I was upfront about the medication I was on during the interview process. I was told insurance would cover my treatment. After waiting weeks for an appointment I got in with the Dr and she informed me that my insurance would not cover treatment but I could pay $500 out of pocket for it. I walked out. I then received a bill that I don't think I should have to pay. I called them ans was told that the bill would be deleted. It wasn't. I have now spoken with 4 different people at their company and been told every time that it was noted on my account to be deleted. I am still receiving bills and cannot get ahold of anyone at their billing department or get a message back!

To update my last review of how horrible this company is for many reasons along with how they left me with no meds cold turkey with no concern.. now I am receiving bills with lists of services I did not receive for a date that I was not seen/ nor ever had an appointment for. Truly could not be a more crooked and uncaring company.

Not worth time or energy. Please try to find somewhere else. Review 1: My experience with the nurse practitioner was nothing short of a nightmare. Not only was she profoundly unprofessional, but she displayed a shocking lack of competence when it came to my son's condition. She failed to follow up on his medication, instead choosing to blame my current pregnancy (that has nothing to do with the situation or my ability to function) on today’s call and even the pharmacy (apparently an overworked pharmacist needs to pick up the slack). When I questioned the appropriateness of a new suggested medication, she once again brought up my pregnancy and questioned my judgment. It turns out, upon further research, that the the new suggested medication should never have been considered in this situation. Her disregard for my son's well-being and her constant blame-shifting left me completely appalled. Review 2: Our encounter with the psychologist was equally disheartening. Despite extensive coaching on my son's communication condition and the importance of building a connection with him, the psychologist showed no interest in doing so. She spent a mere 5 to 10 minutes per session, never attempting to know my son or utilize the tools I provided from reputable universities. After investing over four months of time and effort, the psychologist suddenly quit, stating she couldn't comprehend the need for a connection in the room. It was clear that she had no intention of getting to know my son or using the resources available to help him. This experience was a profound disappointment. In addition, it's worth noting that having two forms of insurance further compounded our troubles. Overall, this ordeal left us feeling completely let down and frustrated.

Was referred to a therapist and she straight up scammed me. Pretended to have a connection issue for the entire hour and wasted my time. Had the audacity to bill me for it. She didn’t say a single word and was occasionally moving her mouse around and SNACKING. As I was sitting there patiently for her to figure out the “connection issue”. I know she heard and was able to see me. I could hear myself on her end with the echo. I moved my camera and as soon as I moved mine; she moved her. SCAMMERS