Michelle W.
The nurse practitioner was great
The nurse practitioner was great The virtual experience was alright Billing to begin was convenient

About LifeStance Health Our team of psychiatrists, therapists, psychologists, and advanced practice nurses specializes in treating a wide range of mental health conditions, including anxiety, depression, ADHD, addiction, trauma, PTSD, and more. We personalize care plans to meet each individual's unique needs, ensuring you receive the best possible treatment. Book an appointment online or call your local office to get started.
LifeStance Health (lifestance.com) has 2,188 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 106 reviews with 4 stars · Clear filters
Michelle W.
The nurse practitioner was great The virtual experience was alright Billing to begin was convenient
Nicole H.
Both times I’ve booked through LifeStance, I’ve been met with compassion and kindness. The booking process has been quick and easy and I love the providers I have been matched with!
Dom
I enjoy my therapist’s direction and wisdom - she’s great! Everything from the app to website interface is easy to use and I love that it’s cost effective for me. The platform is easy the use- the only reason I gave four stars is because you can’t send your therapist a message first in the video(virtual waiting room) call - you just have to wait.
Autumn H.
The Therapist and Psychiatrist are absolutely amazing! The waiting area is always clean, and the providers rooms are always well decorated and make you feel comfortable! Everybody who works there is super sweet, and friendly. The only thing making my review a 4 star and not a 5 star is their billing department. The people in billing are super sweet but sometimes insurance is billed incorrectly, and you have to call and fix it. Honest mistake though! I recommend lifestance to anybody who needs a mental health professional who makes them feel like a person, and not a patient.
Daniel M.
I really like my therapist. She's kind, patient, compassionate and caring
Theresa F.
My therapist and nurse practioner are great . They really are helping me and I can get in touch with them in a timely manner if I need them. Really like and wouldn’t change my therapist and nurse practitioner. Thanks to you both. Only problem I have is with Lifestance billing. What is going on with them? I think I have that number on speed dial now. Something needs to be done with billing.
Response from LifeStance HealthJan 22, 2025
Theresa, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care. If you need further assistance with billing, please reach out to us at [email protected] and we will be able to connect you with our team for further assistance. Thank you!
William M.
For being such a large company phone calls and messages are handled quite quickly.
kyle J.
I had to check in and pay on my phone, which was a first for me. I also had my first teleconference which, again, was a first for me. They both went fine. I'm just not good with Electronics. The nurse was very knowledgeable and friendly.