Phil
Customer service is top
Sure problems happens, but lifeproof has a very good Customer Service Department that will help you with problems and if necessary replaces your cases
LifeProof is listed under Computers & Phones.
LifeProof (lifeproof.com) has 461 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Phil
Sure problems happens, but lifeproof has a very good Customer Service Department that will help you with problems and if necessary replaces your cases
Rylan
Life proof Customer Service is the best I've ever dealt with or heard of. I called and got to talking within 1 minute, and he was extremely helpful, and even proceeded to small talk. The cases are also great, and I am happy that the warranty covers the problems.
Jonnie V.
Amazing no hassle replacement! :)
M P.
Less than six months after purchasing my iPhone 5S nuud case, it cracked just above the fingerprint reader/home button. Their customer service agent, who was very polite and professional, could only offer a fre case (which we all know is their flagship POS case that no one wants). Apparently they no longer produce the 5S/SE nuud case, nor have any stock available. They could only off the crap fre case or 10% off the future production iPhone 7 case. No refund, no replacement of the product purchased. Highly disappointing and unsatisfactory. I've had a half dozen of these cases and they all fail within a year. Rubber errors on the buttons and breeches the integrity, case cracks, charging port door lock breaks. Lifeproof, you have failed and you'll continue to fail because your apathy is systemic and you're solely profit driven.
Chaise K.
My case is falling apart and I haven't even had it for a year yet I am very upset by this I spent $80 on it and it started to fall apart and the same thing has happened to my freinds cases
Nathan W.
Really? 2016 and your only support option is to call in by phone? I just wanted to know if your armband works with your pixel case, because the website is unclear, and sometimes calls the armband iphone specific, sometimes not.
Tyler F.
First time I ever spent so much on phone case. Maybe I expected to much but the quality of the case was horrible the rubber started peeling off on the outside.Screen protector was easly scratched and headphone jack cover came off and was pretty much not water proof anymore. Have used many different phone cases for a handful of different phones and was very very disappointed in the lifeproof brand I will never buy it again.
Jennifer W.
The lifeproof company used to be one of my favorites. They had amazing customer service and would replace a case of it was register out of the 1 year limited warranty. Now the only way to register your case to get a replacement outside of the year is by buying it through a corporate Verizon store. Since this was not my first lifeproof case I've purchased, I was expecting to be able to register my case and keep my phone protected for a long time. Now this is not the case and I will not be purchasing a lifeproof case EVER again. Extremely disappointed in what this company has become. They are no longer about their customers, only about their profit.