LifeProof is listed under Computers & Phones.
LifeProof (lifeproof.com) has 461 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing461 approved reviews, newest moderated first
Eleanor
Amazing customer service! They replaced my phone no problem, the guy I was on the line with was so lovely. Ignacio was polite and professional, and friendly throughout the whole call! He really went above and beyond for me, sitting through a mix up with different credit card issues etc! Literally the best call I've ever been on with a company. Keep it up lifeproof, you just got yourself a lifelong customer.
Alena Farley (Mrs. F.
I bought my S7 case November 25th, 2016 NEVER had ANY issues!! Until here recently the power button stopped working. Lifeproof has always been my number 1 go to for cases since I am hard on my phones. I have purposely thrown and smashed on the pavement and dunk a S5, 6, and 7 Lifeproof case in water IT HAS YET TO FAIL ME & this is the first time I've ever had to replace! They are pricey BUT SO WORTH IT!!!!!! AND Since my S7 cases power button stopped working they are sending me a new one for free only 4.99 s&h with out ANY hassle.
Cyelowyn W.
These are the best customer service people I have ever encountered!! They will replace your phone case for free if it gets broken, and they are so nice! They don't make you jump through hoops and they will do everything in their power to help you! Amazing people work there, I will be telling everyone that they should buy life proof from now on!
Heather M.
The most pleasant and best customer service I have EVER had. Noticed a tear in my camera flash hole of case. Called and didn't have to go through any nonsense to get a new one sent out to me, only thing I had to do was pay for shipping $4.99. I'm so electronically dumb I didn't even know what kind of iPhone I have but she walked me through that even! Amazing!!!!
James
Terrible case. Im on my fourth case in a year and they have all had the same problem- the edges peel up and dont seal, thus letting in water. This usualy happens after a couple of months but this time it started the day I got the most recent one. Luckily I bought my case from John Lewis, who have replaced the cases every time without question. Now the cap for the aux port has snapped off. Im hoping John Lewis will refund me in full so I can buy myself an Otterbox case.
Alison T.
Great company! Very helpful if you need assistance with your product. They have a great warranty program
Laurie D.
Purchase my lifeproof case 1 month ago for my daughter. Figure it was expensive ($90) but I would have some peace of mind. Unfortunately the phone fell into the pool and did not hold up to its "waterproof" disclosure. Waste of money on my part. Now I have to pay for a new phone because all lifeproof is willing to do is replace the case. Absolutely useless if I don't have a phone. Lifeproof is a bunch of bull. Make sure you test your case first.
D L.
WOW LIFEPROOF HAS THE ABSOLUTE BEST CUSTOMER SERVICE IVE EVER ENCOUNTERED!!!! THEY WRE SUPER SUPER UNDERSTANDING AND POLITE AND WILL GO OVER THE TOP TO HONOR THEIR WARRENTY. LOVE LOVE LOVE LIFEPROOF AND WOULDNT DREAM OF NOT HAVING ONE!!! THANK U KATHY AND OLIVIA FOR SUCH AWESOME SERVICES 💕
