LifeProofReviews of lifeproof.com

The case is not waterproof on a whatsoever. Customer service is a script-reading joke and did nothing to remedy the situation. . Safe your money.

I just got off the phone with customer service because I needed to order a new case, my original case had a problem. The woman at customer service was super nice and friendly. She was very conversational. Amazing experience

I have had a life proof case on my past 3 phones that have spanned 4 years. I use to swear by life proof never had a problem with them. They did or exceeded what they said they would do. I lost my phone in the creek during a fishing accident. I laid in the water for over 45 mins till I found it. phone worked great. now I just bought a iphone 7 and got a new life proof to go with it. I have had the same problem with the case 4 times now. each time I had a problem I contacted life proof and was forced to pay the $4.99 shipping fee for a new case. Never use to have to provide any form of payment with my old cases when something would go wrong. lifeproof cases come with a guaranteed warranty, witch they should when your paying an arm and a leg for the case but they do not tell you the hassle you have to go through every time their case fails and you need to get it replaced. Also their customer service has gone down hill. I emailed back and forth with lifeproofs customer service trying to figure out what was wrong with the case that was causing the person I was calling to not be able to hear me during a phone call. all they did was give me the save 3 thing to do to solve the problem or I had to provide them another $4.99 to get the case replaced. its safe to say I will never buy another lifeproof case and I recommend you all do the same.

Bought a case for teenage son to protect iPhone. Case started peeling and looking shabby. Phone is broken inside the case. Has not had a significant bump or drop. Lifeproof case failed to protect phone from damage. Misleading. Won't buy again. Definitely not worth the money and warranty is a hoax. If they were that sure of their product they'd replace broken or damaged phone.

For the amount I payed, I would have liked the case to last at least two years. It started falling apart within 3 months- the rubber covering the mute switch and the charger door would fall off. After a little over a year everything held by glue fell apart, and of course the warranty is only valid for 1 year!

Go to Catalyst! This company is a joke, and their warranty policy is awful. I have been a hardcore, loyal LifeProof user for 4 years now and have spent hundreds on their overpriced cases but I didn’t mind it before because their customer service matched the price being outrageous. I place a warranty replacement request (mind you the case keeps breaking at the mute switch which ruins the waterproof seal) and after a few days with no response I email in and am told I have reached the maximum number of warranty claims I can have. So needless to say I will be moving to the Catalyst case. Their pricing is there with LifeProofs but their product is SO much better, it is made of high quality materials and can go almost 6 times as deep as the Lifeproof. What a joke, take your money elsewhere.

Launched iPad while driving to Glen Lake from Traverse City, MI I was alerted I forgot to get my iPad from the top of my daughter's minivan as it flew off while driving 65 mph down the highway! Thank gooodness my son and son-in-law were following us, saw it fly off and retrieved it! We were all amazed how Lifeproof protected the iPad so well! Works as if it never happened!! I've always been a fan, now you've got 4 other fans after seeing my flying iPad!! BF in TC

Horrible experience with my lifeproof case. The case did not protect the phone from a 30 sec exposure to water. It is not waterproof, will never buy another one.