LifeProofReviews of lifeproof.com

I actually wanted to leave no stars. Iphone 12Pro lifeproif cover is absolute crap, does not fit well, gap between screen and protective cover front makes it hard to use causing me to have to press ridiculously hard to get screen to react to touch. I will never buy another case from life proof how can you charge so much for total rubbish.

I ordred an iphone cover from this company and received an acknowledgement from LifeProof.ie, followed at about 5 day intervals with further emails with increasingly improbable reasons for non-delivery. I have been offered a refund so we shall see. Hard to believe this company know what they're doing

One star too many for the LifeProof, IPhone Pro Max 12 cover! The LifeProof cover for my new iPhone 12, automatically switches off the sound button, blocks the microphones so, you need to hold the phone to your ear while talking, so no hands free option AND, don’t get me started on the cover section for the camera lenses, absolute rubbish! I don’t leave negative reviews very often, as my Mum always said, when we were growing up “if you’ve got nothing nice to say then, don’t say anything at all”, but then I bought a LifeProof cover! LifeProof, your product is absolute garbage.

I normally don’t write reviews, however I’ve had a horrible experience with my life proof FRE 12 mini case. I have been through TWO soon to be THREE life proof cases due to the camera lense cover scratching and fogging. It will not clean and it creates awful picture quality. I do not recommend.

I would rate a 0 if I could. The rep was super helpful and understanding of my situation, assuring me he’d expedite a replacement case. He told me this regarding my old/broken iPhone 12 case: “As for the old case, keep it for spare parts, donate it, throw it away...” I was particularly happy to hear this because I no longer had the broken case (I had recently moved and didn’t think to pack my broken phone case...) He told me I would get a confirmation email in a few minutes. We got off the phone. I was happy. Until I got the email. It was not in fact a confirmation. It was a request for a picture of my broken case. I have now been told they are unable to fulfill the warranty because I do not have pictures. I have now had back and forth with numerous managers ignoring my request to “pull the call” and instead repeating the same canned response requesting pics and apologizing that without them there will be no replacement case. I was told to throw it away! Now they are saying I can’t get a replacement without it! Poor poor poor customer experience. I am extremely disappointed. Now I want my $69.99 back and a replacement case!

Very unimpressed - Lifeproof products come in fancy packaging but are extremely expensive for what they are. Avoid.

I've been using lifeproof cases since the iPhone 4 never had a single issue I have bounced around with otterbox and had cases crack and tear but unlike LIFEPROOF Otterbox actually takes care of there customers. Got a case not even a year ago the top broke couldn't make a claim on the site so I emailed them and was told it's discontinued but if I get a new phone within a year they'll give me 20% off, so that one can break and I can just keep paying out of pocket for "lifeproof" save your money get a different case.

My case get broken and after I submit my claim, they said product is discontinued, but THEY are still selling it on Amazon. Bunch of layers. You better save your money and shop somewhere else.