LifeProofReviews of lifeproof.com

Have been a lifeproof buyer for a few year but no longer. Was using a lifeproof Fre for my iPhone 12 Pro. Messaged Otterbox, as they have taken over Lifeproof now, as the camera screen area was going cloudy. They email as my exact case in the exact colour has been discontinued so they sent me an Otterbox case instead. The case I purchased was £69 and is WATERPROOF | DIRTPROOF | SNOWPROOF | DROPPROOF. The phone they replaced this with was a Defender, £42 and no claims of the above listed but must to be dropproof and dirtproof. Their reason wa my exact case was not available. Instead of sending the same style case in a different colour, then sent me a lower feature case in a different colour too. Would not recommend or use again

LifeProof cases are the worst! Yes they may protect from catastrophic damage at first, but who wants a case that literally falls apart! The vinyl/silicone edges become gooey & make your hands & the screen gooey! Eventually those areas start falling off, and just outright disappearing! I woke this morning to find one non existent button had fallen off! I grabbed my original case, but all the vinyl/silicone edges were cracked and falling off! ZERO stars would be more appropriate for these cases!!! Don’t waste your money!!!

Drop my phone from about 2 feet hit the front screen cracked my phone damaged my motherboard now I’m out $1000 don’t recommend any of this. And they won’t do anything about it.

So,I was fishing in my pond behind my house and it’s a decent sized pond deep to and I was fishing on a nice sunny Sunday morning when my rod gets a pull I get up quick with my phone in my hand grab the rod and in my phone goes. I was not happy cause I couldn’t find it so I ordered a new phone and stuff cause I COULD NOT FIND IT! But after 2 weeks of not finding it it was a a Saturday morning and I went to go try and look for it again, I find it go back to my house as soon as possible and I open the case NO WATER NOTHING a nice and clean iPhone 8 I though I water would be in the screen and never going to work again, but nope it was DRY I plugged my phone in and BAM there’s the apple logo! I have had this case for at least 5 years and there were a lot of the rubber pieces missing on the side of the like were it holds the screen protector on the case and I thought water could get in the case from there. Nope! It was super dry! I have one of the old version cases it’s black with neon green looking sides! I love these cases I give 10/10! Thank you for protecting my phone!

Got my life proof case about 6 months ago at a bell store. Almost $100 for the case and the back of my iPhone shattered. Also the soft plastic used for the buttons breaks down very quickly and the buttons fall out. Plastic cover for screen does not stay good long. Do not buy.

I recently bought a Lifeproof Fre "Waterproof" case for my I-phone 13. First of all, extremely expensive at $100. Second of all, it is NOT WATERPROOF, even at one inch below the water surface. Total waste of money.

Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

Do not buy from these thieves. I received a damaged case and after 6 weeks and 23 emails later…NOTHING!! I have contacted consumer affairs and now they’re dealing with it. Save yourself the headache and just don’t buy!!