LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Richard H.
Fraud company scammers will steal your money no customer service nobody answers the phone they don't resolve problems they sell you what they want to sell you not what you actually order and their product is not actually real it's fake
Response from LifeMDFeb 26, 2026
We appreciate you sharing this experience. We're concerned to hear about the issues with your order and the lack of support you received. We're looking into these matters. LifeMD
Dee
Started off ok. Then they conveniently are too busy to respond to your requests. Such as needing a refill. Soonest appointment to speak to someone is 8 days out. Then if approved it can take another 10 days to receive your order which will completely screw up my medication schedule. App says Dr.’s are online now and once I click on that a message pops up saying no Dr.s are available for 60 DAYS!!!! I paid for 6 months and I’m only in my 1st month. I’ll be disputing this with my credit card company if there is not a response QUICK!
Response from LifeMDFeb 26, 2026
We appreciate you sharing your experience. We're sorry our response times and medication delivery have disrupted your schedule. We're looking into the appointment availability issues and will address this to improve our service. Thank you. LifeMD
Jinakai R.
I was billed and couldn't reach anyone to get a refund. I was billed with no purchase. Couldn't cancel the appointment that was scheduled and support sucks. No one responded. I was billed 349.00 for nothing! Don't use this service.
Response from LifeMDFeb 26, 2026
We regret you were billed without a purchase and had trouble reaching us for cancellation and support. We appreciate your feedback and will look into how we can improve our service. LifeMD
Claire P.
My representative was a great listener and kept things simple. I really appreciated her help.
Response from LifeMDFeb 26, 2026
We appreciate you sharing your feedback! We're happy to hear that our representative listened and simplified things for you. We value your appreciation. LifeMD
Janet
Was easy to get in contact with, Staci was very knowledgeable and helpful.
Response from LifeMDFeb 26, 2026
We're happy to hear that you found it easy to connect with us and that our team member's knowledge was helpful. We appreciate your feedback! LifeMD
John
She was very kind and helpfull
Response from LifeMDFeb 26, 2026
We appreciate you sharing your positive experience; we're so glad she was helpful and kind. LifeMD
David
I enrolled in November 2025(did not realize there was a month fee of $149 no matter what service you use. Canceled my membership in January 2026 but they continued to bill my account a fee of $19 for NO SERVICES!!! Be careful with this site.
Response from LifeMDFeb 19, 2026
We appreciate your feedback and apologize for the billing issues you experienced after canceling. We'll investigate the charges and work to prevent similar situations. LifeMD
Joanne B.
I spoke with Kinney he was very professional and very informative Great customer service skills I was very satisfied with the call Thank you Kinney
Response from LifeMDFeb 19, 2026
We appreciate you sharing your experience. We are happy to hear that you were satisfied with the informative support and professional customer service you received. LifeMD