LifeMDReviews of lifemd.com

This company was not up front with their pricing. I also canceled my membership and was assured no prescriptions would be charged from my account. That was wrong. They did charge me after I canceled and you can’t seem to get in touch with anyone to get a refund. I have left messages on the portal and attempted to call, which resulted in always getting disconnected.

Great online platform for new healthcare

My experience so far with lifemd has been really amazing , I had Katherine K as the person I spoke to and I just feel so confident in my choice . I typically find these calls annoying but I was so happy to hear from her it was litterally the push I need it she heard me out and related to me and honestly let me rant I little but yeah I’m so happy so far and I can’t wait for my journey

Great experience with Katherine. She was informative and extremely professional!

My rating is of the business and how it operates. When I’m actually able to get a hold of someone, my interactions are pleasant. I’ve been paying the monthly membership fee for 10 months, for the stated benefits of “appointment booking online” and “simple prescription renewals”. They say they also give you the ability to “track health metrics” but this is really just showing me data that I enter myself anyway. For the past two weeks I have been trying to get my prescription renewed. On Feb 14 I initiated contact. On Feb 17 someone got back to me. On Feb 19 I responded with the requested information. On Feb 20 the NP said they renewed my prescription - but it seemed like they didn’t read the information I provided regarding the dose and pharmacy. On Feb 20 I replied that what was provided wasn’t what I needed. On Feb 24 I followed up again, having not received a response. On Feb 25 I was told that my request was forwarded to the provider, and that I should schedule a follow up appointment through the patient portal. I went to the patient portal and was told that no appointments are open for the next 60 days, I should call. On Feb 26 I called, was on hold for 30 mins, then a robot said someone would call me back and hung up. Every month is a flip of the coin, whether you’ll get what you paid for or be scammed out of that money. It’s time for me to move on from LifeMD.

The process was very easy. Stacey was fantastic. Once history was obtained she answered all my questions, and gave me good insight into expectations and valuable tips to minimize side effects. I couldn't be more pleased.

I started this journey back in March of 2025. From the start the company has done a great job at answering any questions and walking you through their process. All of the providers that I have dealt with have been amazing and very knowledgeable. It is quite pricey however anywhere that you go to get weight loss medication it is going to be. They work with you and your insurance to make sure that you are getting the best price available.

Letara R. Was very helpful in getting me the support I needed!