LifeMDReviews of lifemd.com

4.24,177 reviews
Doctors & Surgeons

LifeMD

About LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.

LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lifemd.com
Website: lifemd.com
Category: Doctors & Surgeons
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

LifeMD reviews

4,177 approved reviews, newest moderated first

Rose A.
Mar 11, 2026
My experience with Ursula was totally…
My experience with Ursula was totally awesome
Response from LifeMDMar 12, 2026
We're glad you had such an awesome experience! Thank you for your positive feedback; it means a lot to us. LifeMD
Stacy D.
Mar 11, 2026
Absolutely horrible experience
Absolutely horrible experience. I finally received my telehealth virtual appointment 1 1/2 weeks later after they had taken my FSA card and authorized $447.00. I waited on hold at work for 12 minutes before having to hang up due to being a work and obviously wasn’t a priority. When I explained this to customer support, they said they could only offer a partial refund. I disputed this twice and got the same response with an expected refund within 5-7 days on 2/22/2036 and have yet to receive anything. Once again I have reached out. Another issue is they want to provide you with pills that you could easily get from your primary care for a lot less money . Buyer beware! Crooks.
Response from LifeMDMar 11, 2026
We regret to hear about the issues you experienced with your appointment, the refund process, and the suggested treatment options. We appreciate you bringing this to our attention. Your feedback is valuable, and we'll review your case to improve our services. Our records show a refund was processed on February 24, 2026. Please reach out if there any further questions or concerns. We are more than happy to assist. LifeMD
Nicki C.
Mar 11, 2026
HORRIBLE EXPERIENCE WITH LIFEMD
This is a terrible company. They pulled me in with a “deal” that they did not honor or even acknowledge until I questioned why my bill was nearly $100 higher in the second month. It takes about a month to receive your medication, yet they auto-renew and charge you roughly two weeks before your current medication runs out. Even after that, it still takes another four weeks to receive the next shipment. I put my prescription on pause, and they charged me anyway. Then I had to go back and forth with them over a refund. They took my money, did not send the prescription, and then claimed it was because I had put the prescription on pause. Exactly — if it was on pause, why did you charge me in the first place? And why refuse to either refund the money or send the medication? I ultimately disputed the charges with my bank and got my money back. I am now with another provider, received my medication within four days, and have had no issues with pausing service or avoiding unwanted charges. LifeMD was a terrible experience, and I strongly recommend going elsewhere. There are plenty of other companies offering the same type of service.
Response from LifeMDMar 11, 2026
We appreciate you sharing your experience. We're sorry to hear about the billing issues, the delay in receiving your medication, and the trouble you had with pausing your prescription. We'll review your feedback to improve our processes and prevent similar situations. Thank you for bringing this to our attention. LifeMD
Karen
Mar 11, 2026
Fransheka G was awesome to speak to
Fransheka G was awesome to speak to! She answered all my questions and helped me understand my options and next steps and walked me through setting up the app!
Response from LifeMDMar 12, 2026
We're happy to hear that your experience was so positive! It's wonderful to know that our team member was so helpful in explaining your options and setting up the app. Thank you for your positive feedback. LifeMD
Andrea
Mar 10, 2026
Fransheska G-rep
Fransheska Gis the person whom I spoke wirh today. I barely had to ask questions. She is very knowledgeable with the products and the company she works for. She is very pleasant and has such a positive vibe
Response from LifeMDMar 12, 2026
We're happy to hear that you had such a positive interaction. It's wonderful to know that our team member's knowledge and positive attitude made your experience so enjoyable. Thank you for your feedback! LifeMD
Adam M.
Mar 10, 2026
False advertising
Advertised a price that was not later offered in addition to this they wanted to charge an additional 200 that was unexpected for the medication I thought i already paid for
Response from LifeMDMar 11, 2026
We regret to hear about the pricing issues and unexpected medication charges. We are sorry to hear that there was some confusion regarding what was included in the membership. To provide you with a better understanding, our program works similarly to when you go to an in-person doctor's visit. You pay and consult with a doctor, and they may prescribe medication, which you then pick up from a pharmacy, paying either via insurance or out-of-pocket for the medication they prescribed. Our platform allows all of this to be done virtually and from the comfort of your home. With our platform, you get insurance coverage assistance for Branded GLP-1 medications, unlimited access to your provider, Quest and LabCorp labs, and 24/7 customer service access to ensure you have everything you need along your weight loss journey. It is stated on our website that medication is not included; however, we do understand that details like this can often get overlooked. LifeMD
Paula
Mar 10, 2026
Staci was great!
Staci was so patient and informative. She took time to really explain all details and options.
Response from LifeMDMar 12, 2026
We're happy to hear that you found the information helpful and that you felt supported. We appreciate you taking the time to share your experience. LifeMD
deema
Mar 9, 2026
amazing very friendly and helpful
amazing very friendly and helpful
Response from LifeMDMar 12, 2026
We're happy to hear that our team was helpful and friendly! Thank you for your positive feedback. LifeMD

LifeMDReviews of lifemd.com

About LifeMD

About these reviews

More in Doctors & Surgeons

yakermd.com

Compassionate Clinics of America

MDAnywhere

Metro Vein Centers

LifeMDReviews of lifemd.com

LifeMD reviews

My experience with Ursula was totally…

Absolutely horrible experience

HORRIBLE EXPERIENCE WITH LIFEMD

Fransheka G was awesome to speak to

Fransheska G-rep

False advertising

Staci was great!

amazing very friendly and helpful

About LifeMD

About these reviews

More in Doctors & Surgeons

yakermd.com

Compassionate Clinics of America

MDAnywhere

Metro Vein Centers

LifeMD reviews

My experience with Ursula was totally…

Absolutely horrible experience

HORRIBLE EXPERIENCE WITH LIFEMD

Fransheka G was awesome to speak to

Fransheska G-rep

False advertising

Staci was great!

amazing very friendly and helpful