LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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4,177 approved reviews, newest moderated first
Shondra H.
Thank you Alejandra for making the experience so easy. Great customer service..
Response from LifeMDMar 24, 2026
We appreciate you sharing your feedback! We're so glad to hear that the experience was easy for you and that you received great customer service. LifeMD
YL
I signed up. Did other paperwork had trouble verifying multiple times, but they were quick to charge me three times. I have a photo and proof and no reimbursements never got any medicines. Why was I charged three times without verification? Or no dr appt ? horrible customer service nobody gets back to you.
Response from LifeMDMar 24, 2026
We regret you had this experience. We're sorry you faced issues with verification and multiple charges without receiving your medication or an appointment. We're addressing this internally and improving our customer service response times. Thanks for your feedback. LifeMD
Kelly N.
Was charged for 6 months of membership thinking I was paying for medication. Falsely advertised. Cancelled membership and still haven't received a refund as promised.
Response from LifeMDMar 24, 2026
We regret to hear about the unexpected membership charges and the refund issue. We'll investigate the advertising concerns and promised refund. Thanks for your feedback. LifeMD
JJ
Katherine was amazing! She was incredibly knowledgeable, helpful and kind when answering all of my questions and concerns.
Response from LifeMDMar 24, 2026
We're so glad to hear that you had such a positive experience! It's wonderful to know all of your questions and concerns were handled with kindness and care. LifeMD
Michele C.
Staci was fantastic! So kind, personable, and knowledgeable. She walked me through all the options and answered all my questions. She made me feel no pressure to make a decision and I greatly appreciate her helping me start this journey!
Response from LifeMDMar 24, 2026
We're happy to hear that you had such a positive experience! It's great to know that you felt supported and informed about your options. We appreciate you highlighting the kindness and knowledge. Thank you for your feedback! LifeMD
brian C.
The worst company in the United States today. DO NOT EVEN CONTACT THESE PEOPLE. RUN RUN RUN
Response from LifeMDMar 24, 2026
We appreciate your feedback and regret that your experience was unsatisfactory. We'll review your comments to improve our services. LifeMD
Rekita D.
Staci was very professional and very helpful in how she explained things..
Response from LifeMDMar 24, 2026
We appreciate you sharing your feedback. We're happy to hear that you found the explanations helpful and the service professional! LifeMD
Jessica
Very difficult to get in contact with customer service. Made multiple calls with hold times of over 25 minutes, left call back twice with no call back. Alot of confusion when needed to get rx refilled. Pass me to the pharmacy, who passed me back to LifeMd. Horrible experience.
Response from LifeMDMar 24, 2026
We apologize for the difficulties you experienced reaching our customer service and the confusion refilling your prescription. We appreciate your feedback and will review our communication processes to improve our service. LifeMD