LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Nick
very slow very unprofessional and very unorganized The medication crew was so rude and thought she is authorized to treat me in anyway she wants
Response from LifeMDMar 24, 2026
We apologize for the slow, unprofessional service and disorganization you experienced. We're concerned about the rude behavior and will address this internally. LifeMD
customer
I don't like that there isn't a clear price list or knowledge of what you'll be paying for medication.I was supposed to be called virtually with someone and never was but seemed to be super easy to get the medication started. When I did have a question it was days later before I got an automated scripted response.
Response from LifeMDMar 24, 2026
We appreciate your feedback and regret that our pricing clarity and communication fell short of expectations. We're addressing the clarity of medication costs and working to improve our response times. LifeMD
Jill B.
Kanecha did a great job explaining things to me and asking if I had questions.
Response from LifeMDMar 24, 2026
We're happy to hear that our team member explained things well and ensured all of your questions were addressed. Thank you for your feedback! LifeMD
Sonia C.
Ursula was nice, patient and sounded very caring.
Response from LifeMDMar 24, 2026
We appreciate you sharing your experience. We are happy to hear that you felt cared for and that your consultation was helpful. LifeMD
fill M.
Friendly and informative.
Response from LifeMDMar 24, 2026
Thank you for your glowing review! LifeMD
Deborah N.
Patience with explaining everything.
Response from LifeMDMar 24, 2026
We appreciate you pointing out our team's patience and explanations. We're happy that we met your needs! LifeMD
Jenine N.
Kinney, was so helpful and knowledgeable and kind! I had a lot of questions and concerns. And he graciously answered all of them and help me feel confident with my decision.
Response from LifeMDMar 24, 2026
We're happy to hear that you felt supported and informed. It's great to know that our team member helped you feel confident about your decision. Thank you for your positive feedback! LifeMD
Jimmie J.
Ursula Casey was great reaching out to me with information.
Response from LifeMDMar 24, 2026
We're happy to hear that the information we provided was helpful. Thank you for your positive feedback; we appreciate it greatly. LifeMD