LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Ashley L.
Stephanie was so helpful and patient. She walked me through the entire process and had great knowledge and made everything very clear and easy for me.
Response from LifeMDMar 31, 2026
We're happy to hear that the staff member was helpful and patient! We appreciate you taking the time to share your positive experience with us. LifeMD
Diane
Good follow up and reminders
Response from LifeMDMar 31, 2026
We're happy to hear that our follow-up and reminders were helpful to you. Thank you for your positive feedback; we appreciate it. LifeMD
A. M.
This company feels completely disorganized and unprofessional. I’m honestly surprised they’re allowed to operate this way. After signing up, I waited several days for my first appointment. When I finally spoke with the telehealth doctor, they didn’t ask any meaningful medical questions or review my history. We agreed on a medication that fit my budget, and I clearly explained that I was out of town and would contact them when I was ready for my first shipment. The doctor confirmed that the pharmacy would wait and coordinate delivery with me. Instead, I was charged immediately and the medication was shipped the very next day without my consent. It ended up sitting on my porch for weeks while I was away. Since it required proper storage, it’s now unusable. When I contacted them to explain the situation and request a replacement, they responded by asking me to pay for the order again. That’s completely unreasonable. This experience has been frustrating from start to finish—poor communication, lack of basic medical diligence, unauthorized billing, and no accountability when things go wrong. doctor aggreged that the pharmacy would contact me to set up a delivery date. i was immediately charged and the item was shipped the next day? it has been on my porch for a few weeks now and i emailed then that I'm home and ready for my first order since the one on the porch is no longer good because it was not kept cool. then the sent me a message wanting me to pay for my order again. these people are nuts!
Response from LifeMDMar 31, 2026
We appreciate you bringing this to our attention. We are sorry to hear about the issues you experienced with the appointment, medication delivery, and communication. We'll review your case to understand how we can improve our processes and prevent similar situations in the future. LifeMD
VIKKI
Stephanie did an excellent job explaining everything
Response from LifeMDMar 31, 2026
We're happy to hear that you had a great experience with how well the explanation was. We appreciate you taking the time to leave us this positive feedback. LifeMD
Danielle E.
Stephanie was extremely helpful. I appreciate her patience walking me though getting set up.
Response from LifeMDMar 31, 2026
We appreciate you sharing your feedback. We're happy to hear that the agent was helpful and patient while assisting you with the setup process. LifeMD
Andrea R.
Fantastic! Pleasantly impressed!
Response from LifeMDMar 30, 2026
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know. LifeMD
Ritie
Quick response to questions & terrific support.
Response from LifeMDMar 30, 2026
We're happy to hear that our support was terrific and our responses were quick. Thank you for your positive feedback! LifeMD
Melissa G.
Jennifer Staci was very informative about the whole process, she answered all of my questions and made my decision to sign up easy.
Response from LifeMDMar 30, 2026
We're happy to hear that the information provided helped you decide to sign up. We appreciate you taking the time to leave us your feedback! LifeMD