LifeMDReviews of lifemd.com

Very nice and friendly

Called to cancel refills and Phyllis was very helpful!

I woke up with an eye infection and didn't want to risk contaminating anyone else. I got online, easily set up an account and had a virtual appointment within 2 hours. My doctor was informative, kind and helpful. Happy I got everything done from my bedroom with a prescription for eyedrops sent to my pharmacy.

LifeMD is aggressively trying to remove my review claiming I’m a fake customer. I’ve had to provide receipts and other proof to TrustPilot. Despite their claims to TrustPilot they have been conversing with me regarding my order. I find this lack of integrity very telling. I will post this review in several more sites to counter their aggressive tactics. I ordered medicine a month ago. Every couple weeks they ask me a follow up question that until I answer they cannot ship the medicine. They should ask all questions at one time. The meds took over a month to ship after nearly a dozen emails and messages to the company. Most questions to customer service have gone unanswered. For what it’s worth I contacted them 3x via the email in their response below and they have not responded. They eventually responded promising a response the next day and it took two more days.

I actually love my provider Lauren Murray but the back office is nothing but bungling and they can't get anything straight. They refuse to call insurance companies and they will not give a definite answer to anything.It is extremely irritating. And tiara supervisor of the back end is rude, curt and she's nasty.I would not recommend this service to anyone

I spoke with a lady name Phyllis she was great

Be very careful to read the small print in the "terms and services". Evidently my trial order turned out to be a reoccurring subscription. Follow up: The company offers great customer service. Though it appears to have been my mistake they still did right by me. Thank you!

I really enjoyed my talk with my doctor. She was professional, knowledgeable, and very personable. She did not rush our appointment and took time to hear my concerns and go over all possible options.