LifeMDReviews of lifemd.com

They are only getting 1 star because the customer service agent was helpful. You definitely get what you pay for. I created an account and completed questionnaire and qualified for GLP medication. I was contacted by email that a phone call with a health professional was scheduled in a day and after that call medication would be sent to me. Phone call never happened and the next message, on the app, was that a medication was being mailed. In the app I requested to know why they were sending meds out before phone call and what was the meds. Since I have had experience with GLP-1 meds I knew I did not want what they decided to give me. I called immediately to cancel these meds and get a refund until I could speak to healthcare professional. I was also told that my status on the app was to contact only through messages on app even though I was scheduled by LifeMD for a call. So now they want to charge me $75 for “services rendered” because someone decided what med I should be on and wrote a prescription without speaking to me. They also may be charging me $133 for the medication. Customer care told me the meds were pending so maybe I called them in time. Either way, I will dispute with my CC company. My advice is to stay far away from this company and to tell everyone you know to stay far away.

Everyone very helpful

Extremely disappointed with my experience with LifeMD. Poor communication, delayed responses, and very little real patient support throughout the process. Nothing is treated with urgency, even when it directly impacts your medication access and care. Save your money and go elsewhere. You’ll wait 5–10 days and practically have to beg for a refill to be called in. In my case, I was traveling for work and had to personally call 11 different pharmacies trying to locate medication in stock because they failed to handle it in a timely manner — despite having numerous days to send the prescription. This is not the first time this has happened.. For a healthcare company, the lack of responsiveness, coordination, and follow-through was incredibly frustrating.

Easy to communicate with the staff. Had an issue with delivery, and they corrected the issue with in 24 hours. Highly recommend this company for weight loss needs.

Chultzy was excellent in explaining and giving me all the necessary information.

I've been trying to cancel my subscription and account and it won't let me! I've called, told me if was canceled. But I still get charged! I've requested a refund. Do NOT even try this website! Unreal!!!

can't get through the customer support. Messages are not answered

Your representative were courteous. And provide all of pertinent information needed to execute the process.l have complaints.