LifeMDReviews of lifemd.com

Tailor was very friendly and informative. I feel like she listened to my questions and answered them completely.

Your website is not as user friendly as it should be. I am not using insurance but your site keeps asking for that data. Also, I made a mistake in responding to a renewal question and I was not able to correct the error. You need to hire more staff for your customer service line. This is day 2 of waiting for a call back.

Products were great however follow-up on calls to their service was terrible. No return phone calls at all when I received a note from their CEO I responded twice and told him about the lack of attention to detail. I said contact me gave them a week and now I moved my business to Hims. Raising prices to $349 was stupid, the market for the same product is $149. Good luck you lost my business because of your lack of responsiveness.

I liked that the provider listened to my concerns, and provided appropriate solutions. My issue are: (1) Response time on messages. Anything over 24 hours is unacceptable and at the beginning of my treatment it was pretty consistently slow response. (2) If I am paying for a subscription, and the prescriptions, why am I paying another $79 for a REQUIRED check in to renew my prescriptions?

They are a total scam. They never sent me anything, yet they charged me anyway. I finally learned my lesson: from now on, I will check the reviews for every purchase so this doesn't happen to me again. I suspect that the people who left positive reviews are either individuals whom the product actually helped—or perhaps they simply weren't robbed—but they had to operate this way just to trick the rest of us into falling for their scam. They are practically stealing right under our noses. My advice today is to go to a doctor instead and get a prescription tailored to your specific case.

Ashley J was/is amazing. She was so patient with me and walked me through everything step by step! Last week I was so busy and get kept reaching out like I asked, without be pushy! I finally had time today and she promptly called me! Couldn’t be more appreciative of her!!

Took me an hour to 90 min waiting to connect to a life agent or their customer service. Even their AI is not able to forward all my information to the customer service after I have verified all my person information on their IVR system

Paid them. Took 2 months to get an appointment. Had first appt and wanted clearance from cardiologist. He sent it twice and they say they never got it. So cancelled with them and now it’s over a month since refund request and they say they sent almost 30 days ago and still no refund. Call phone number. On hold for over 20 minutes several times and get hung up on. Still no refund.