customer
They respond very quickly to inquiries.
They respond very quickly to inquiries.
Response from LifeMDMay 18, 2026
We are glad we could assist you quickly. We appreciate your positive feedback. LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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4,177 approved reviews, newest moderated first
customer
They respond very quickly to inquiries.
Response from LifeMDMay 18, 2026
We are glad we could assist you quickly. We appreciate your positive feedback. LifeMD
Penny H.
So far its been good.
Response from LifeMDMay 18, 2026
We are happy to hear you are enjoying your experience with us. We appreciate your positive feedback! LifeMD
Matt H.
Beware! If you sign-up for GPL-1's they ask for your card before you can even get full details on how it will work, and you are charged immediately for the first month of not only their membership, but for the GPL-1's! You simply CAN'T cancel their membership - I haven't been able to yet. You sign-up, and in their app there is NO PLACE to cancel. They do not offer online chat any longer. I was able to finally connect with someone who assured me they would cancel the $19/month membership and close my account. What they did instead was reimburse me for the most-recent month, but retained my membership and I keep getting charged. I emailed the person back, and there was no response. I have to go through the mess all over again. I challenge you to find ANY information on their site, within your account, or in the mobile app with information on how to cancel. This place is a total scam. Read Better Biz - I made the mistake of not doing so.
Response from LifeMDMay 18, 2026
We appreciate you sharing your experience and feedback regarding our sign-up and cancellation process. We are very concerned to hear about the difficulties you've encountered with canceling your membership and the recurring charges. We are actively investigating this matter to ensure a smoother process for all our members. LifeMD
Scott A.
I’ve had trouble sleeping. I found LifeMd. I ordered a sleep aid. When I did more research on it I said He’ll. No! I contacted them before item was sent. They said no refund and shipped as fast as they could. No refunds on shipped prescription orders. Beware of this California company.
Response from LifeMDMay 18, 2026
We appreciate you sharing your experience and feedback. We understand your frustration regarding the refund policy for shipped prescription orders. We are always working to improve our processes and communication. LifeMD
Joann C.
Quick response and refills
Response from LifeMDMay 18, 2026
We appreciate your kind words. LifeMD
Lisa N.
From the very start of my journey, they have been supportive and very helpful in answering all the questions I had. I am so glad I chose LifeMD to help me stay the course and meet my goal weight!
Response from LifeMDMay 18, 2026
We're so glad to hear about your positive experience and that we could support you in reaching your goals! We appreciate your feedback. LifeMD
Mark T.
I am extremely happy with LifeMD, and my weight loss progress! I started as a 69 year old, overweight, tired grandpa! I lost over 25 pounds in four months! I am able to control my portions, and I feel full eating less food! My eating patterns have changed, and my activity level has increased! I am satisfied with the services of LifeMD! They delivered to me all they agreed to, and my prescriptions are always delivered on time! I have no complaints about LifeMD! I have no issues with LifeMD, and LifeMD has no discrepancies in their quality product and in their professional customer service! I weigh less right now than I did 20 years ago! Thank you, LifeMD!
Response from LifeMDMay 18, 2026
We are incredibly happy to hear about your significant weight loss and improved well-being! It's wonderful that our services have helped you achieve your health goals and that you're satisfied with your progress and our timely prescription deliveries. Thank you for sharing your positive experience. LifeMD
Dan B.
I have trouble knowing if my product has been upgraded and when products are being sent
Response from LifeMDMay 18, 2026
We understand your concerns about product updates and shipping. We are improving our communication. LifeMD