Angela O.
Great customer service
Great customer service
Response from LifeMDJun 17, 2024
We are so grateful for your five-star rating and are so glad that we were able to assist you! Thank you!

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Doctors & Surgeons · Plano, Texas
Excellent

Doctors & Surgeons · Bannockburn, Illinois
Excellent

Doctors & Surgeons · Miller Place, New York
Excellent

Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Angela O.
Great customer service
Response from LifeMDJun 17, 2024
We are so grateful for your five-star rating and are so glad that we were able to assist you! Thank you!
Tonya I.
I paid $290 for nothing! I am very disappointed in the service, time to get an answer and help in getting weight loss medication. I didn’t get any medication to help with my weight loss! I would not recommend LifeMD
Response from LifeMDJun 17, 2024
We apologize for the frustration and disappointment you've experienced with our service. We understand how important it is to receive timely assistance and effective treatment for your weight loss journey. With LifeMD's weight management program, you gain access to a medical provider each month who tailors your treatment plan, including prescription GLP-1 medication. These medications require monthly check-ins to adjust dosages appropriately, ensuring they work to their full potential. Your membership also includes insurance coverage assistance. Our team works with your insurance provider to determine coverage for GLP-1 medications. If branded medication is unsuitable due to insurance issues, we offer compounded GLP-1 medications. Someone from our management team will contact you to address any concerns you may have. Thank you for being a valued LifeMD customer!
Consumer
Melody was extremely helpful and was very nice on the phone. Ironically she had assisted me on Monday when I called and she remembered my name. And as with the assistance today on Monday she was just as helpful-she looked into my issue and it took a few minutes - Melody returned to the phone to let me know what was happening so I didn’t feel like I had gotten lost.
Response from LifeMDJun 14, 2024
Thank you for your amazing feedback on our representative, Melody. We are always happy to hear that our representatives do a wonderful job assisting those who speak with them. Thank you for being a valued LifeMD client!
Kelly E.
Melody was super sweet and funny GIVE HER A RAISE
Response from LifeMDJun 14, 2024
We are pleased to hear that you had a pleasant experience with Melody. Thank you for your positive feedback and for being a member of the LifeMD family. If you need anything in the future, please do not hesitate to reach out.
shaun M.
Jim was very helpful. Quick and efficient. Didn't waste my time, which is greatly appreciated.
Response from LifeMDJun 13, 2024
We strive to provide five-star services and are so happy that you feel we delivered exactly that! Thank you for your feedback and for being part of the LifeMD family. If you need anything, please don’t hesitate to reach out in the future.
Rodney L.
customer service representative was great (Melody). She answered all of my questions about complex medications in a way I could understand. She showed great customer serve by phone with a s smile 😃.
Response from LifeMDJun 13, 2024
Your positive feedback on Melody is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the customer service we strive to deliver. If you need anything in the future, please do not hesitate to reach out. Thank you for being the best part of LifeMD!
Leah R.
Jennifer is amazing--knowledgable, informative, and also has a great comforting manner. The first dose took a while to get here, and apparently, there are currently delays in general, but the level of service and the price compared to other providers will make up for the delay, and we need to plan ahead a bit. I am very happy with my experience and have found that this works better than any other product I have ever used for weight management and is so easy because it is only once weekly.
Response from LifeMDJun 12, 2024
We are so grateful for the opportunity to be a part of your weight loss journey and are so happy that we could help you! Thank you so much for your positive feedback and for being the best part of LifeMD.
Jeff R.
I have been using the service and am loosing weight. Down 18 lbs in 30 days. The issue is the extremely slow shipping from their pharmacy. I reordered on the 16th of May, they sent the refill prescription to the pharmacy on the 22nd of May, today is the 11th of June and still no notification of shipment. I took my last dose this past Friday. I don’t want to have to start over. By the way, they had me pay on the 16th of May!
Response from LifeMDJun 13, 2024
We sincerely apologize for the inconvenience and understand your frustration with the delay in shipping your medication. We recognize the importance of maintaining your progress and are glad to hear that you are achieving your goals. Please rest assured that we are working diligently to ship your order promptly. Your health and continued success are our top priorities, and we are committed to resolving this issue as quickly as possible.