aaron B.
Horrible experience
Horrible experience. Paid up front to speed things up and never received product or any communication. I feel like the reviews must be paid for. Paid on 7/30 today is 8/19 and can’t get anyone to answer chat or call. Don’t waste your money
Response from LifeMDAug 19, 2024
We sincerely apologize for the significant delays and frustration you've experienced with having your prescription shipped. Your concerns are not only valid but critically important, and we can assure you that we take them very seriously as we understand the importance of receiving your prescription in a timely manner. We can assure you that our reviews are genuine and not paid for. Your experience, however, clearly shows that we have fallen short of the high standards we set for ourselves and that our customers deserve. We are sorry to see that you have canceled your services with us, and we hope that if you do need services such as ours in the future, you'll consider giving us another chance. We would greatly appreciate the opportunity to regain your trust. We wish you all the best!