LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Felicia G.
Melody was very professional and listened very patiently.
Response from LifeMDAug 27, 2024
We are so glad to hear that you had a great experience with Melody. We appreciate your positive feedback and want to thank you for being a valued LifeMD member! We truly appreciate your business and look forward to helping you again soon.
jennifer M.
So far so good!! Easy to use app and my Doctor has been great!
Response from LifeMDAug 27, 2024
Thank you for your kind words! We're here to ensure you have a smooth and supportive experience. If there's anything specific you need assistance with or if you have any questions, please let us know. We're happy to help!
Lucinda
Melody was 👍😎 She really explained everything very well! She was very pleasant to talk to
Response from LifeMDAug 27, 2024
Your positive feedback about Melody is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the customer service we strive to deliver. If you need anything in the future, please do not hesitate to reach out. Thank you for being the best part of LifeMD!
Martha J.
I found their customer support superb. I responded to an email from the co-founder, Stefan and he answered immediately on a Sunday! Now it's 9:30 on Monday morning and my issue has been resolved!
Response from LifeMDAug 26, 2024
Thank you for your glowing feedback. We are glad to hear Stefan was able to assist you with your needs and remedy any issues you may have encountered. We strive to provide excellent service, and it's wonderful to know that he made a positive impact. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
customer
Drs are great but, you have to stay on top of them for refills. Also, the first shipment took forever. Several back and forth on the app then finally I called and the issue was rectified.
Response from LifeMDAug 26, 2024
Thank you for your feedback! We are glad to hear that the issue was resolved once addressed. We're committed to ensuring a smooth and reliable process for you. If you have any further concerns or need assistance with your current order, please let us know. We're here to help and ensure you receive your medication promptly.
Nettelynn E.
LifeMD Customer Service was excellent! Lisa provided professional and expeditious assistance with an issue on my account. Resolution was quick and simple. Thank you so much for your assistance!
Response from LifeMDAug 25, 2024
We are glad to hear Lisa was able to assist you with your needs and promptly remedy any issues you may have encountered. We strive to provide excellent service, and it's wonderful to know that she made a positive impact. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
BunnyJoe
Customer service is friendly and helpful.
Response from LifeMDAug 25, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our staff. If there's anything else we can assist you with, please let us know.
Tracy
Medication was delivered as promised! Thank you for being a trusting company!
Response from LifeMDAug 25, 2024
Thank you for your kind words and for trusting LifeMD with your healthcare needs. If you have any further questions or need assistance, please feel free to reach out. We're here to support you every step of the way.