LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Jose M.
Very nice, was given better information then before, understood more on how the program works.
Response from LifeMDSep 9, 2024
We are glad to hear that the information provided was helpful and gave you a better understanding of how the program works. If you have any more questions or need further assistance, feel free to reach out.
customer
Great customer care!
Response from LifeMDSep 9, 2024
Thank you for your kind words! We're here to ensure you have a smooth and supportive experience. If there's anything specific you need assistance with or if you have any questions, please let us know. We're happy to help!
Andre B.
For some reason, they exclude those of us who have hit over 63 to their own detriment, as though we do not deserve to avail ourselves of options to get healthier. They are committed to health, just not mine or many others. Shame on y'all, and I will do my best to tell as many people as I can to ensure they never deal with this narrow-sighted company.
Response from LifeMDSep 9, 2024
We understand your frustration regarding the age limit policy for treatment. Our policies are in place to ensure the safety and efficacy of our treatments for all patients. However, we can see how disappointing this situation has been for you. Please know that we are always working to expand our policies so we can serve more people, but at this time, we must follow the protocol that we have set in place. We thank you for your interest in the LifeMD program, and we wish you all the best!
Tory B.
They walked me through the process and let me go from there. If i had questions they were always responsive.
Response from LifeMDSep 9, 2024
Thank you for your excellent review! We're committed to providing you with accessible and responsive healthcare. If you have any questions about your medications or health concerns, please don't hesitate to reach out through the portal, and a healthcare provider will assist you promptly. We are here for you at every turn!
Vaij V.
Lisa was so pleasant to talk to and within 3 mins helped me with canceling my subscription and refund
Response from LifeMDSep 9, 2024
We are sorry to see you go; however, we are glad to hear that Lisa was able to make the processing easy for you. Our team strives to provide quick and helpful service, so it's gratifying to know we met that goal in your case. If you ever decide to reactivate your subscription or have any questions about our services in the future, please don't hesitate to reach out.
customer
Prescriptions sent to wrong address. No refund or replacement. Only 2x costs, with promises of refund, if I follow-up and remain on hold for them. No HSA payment possible. Pretty amateur and super expensive.
Response from LifeMDSep 10, 2024
We apologize for the inconvenience and frustration you've experienced with your prescription delivery and the associated costs. We understand the importance of timely and accurate service, and we are committed to improving your experience. It looks like one of our team members reached out to you regarding your experience and was able to assist you with your account. If you have any further questions or need additional assistance, please let us know. We are here to help!
heather
Melody was super helpful. My issue was resolved quickly! Very thankful for LifeMD and their support!
Response from LifeMDSep 9, 2024
We are glad to hear Melody was able to assist you with your needs and remedy any issues you may have encountered. We strive to provide excellent service, and it's wonderful to know that she made a positive impact. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
Cynthia K.
Kim Calloway spent lots of time with me and answered all of my health and medicine-related questions. Felt confident and satisfied after our consult. Will definitely continue to use this service.
Response from LifeMDSep 9, 2024
We are delighted to hear about your positive experience and the increased confidence you feel regarding your treatment plan. Clear communication is essential in healthcare, and we're committed to ensuring you feel informed and supported throughout your treatment journey. We appreciate you taking the time to share your experience. If there's anything else we can assist you with, please let us know.