LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Lee
Quick easy and efficient
Response from LifeMDSep 17, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
Tracina M.
Elizabeth W was very helpful and understanding.
Response from LifeMDSep 16, 2024
Thank you for your positive feedback about Elizabeth W! We're delighted to hear that she provided helpful and understanding service. At LifeMD, we strive to ensure every interaction with our team is a positive one. It's wonderful to know that Elizabeth exemplified our commitment to excellent customer care. Your experience matters to us, and we appreciate you taking the time to share it. We hope to continue providing you with the same level of service in all your future interactions with LifeMD. If there is anything you need, please don't hesitate to reach out!
Robert W.
They started out ok, but my Rx dosage (semaglutide) was out of sync with the shipping. Its been 3 weeks since my meds were ordered and they have shipped yet. I have been without meds 6 of the last 10 weeks.
Response from LifeMDSep 17, 2024
We are terribly sorry to hear that you have experienced delays in shipments. We would greatly appreciate the opportunity to speak with you further regarding this matter so that we can rectify the situation in any way we can. We have sent you a request via Trustpilot for your contact information. Once we have this, we can have someone reach out to you!
K
Good customer service
Response from LifeMDSep 13, 2024
Thank you so much for your awesome feedback. We're happy to hear that you're satisfied with our customer service. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to support you on your journey.
Diana S.
Cara was wonderful! She was very understanding, and knowledgeable. She explained everything I need to know about the medication thoroughly. She answered all my questions and was even helpful in giving me advice on snacking throughout the day! I am so excited to start this journey!
Response from LifeMDSep 13, 2024
We're thrilled to hear about your positive experience with your provider, Cara. It's wonderful that you found her to be knowledgeable, understanding, and thorough. We always aim to provide our patients with guidance and clear instructions to help them achieve the best possible results. We strive to provide high-quality care, and we are glad that your provider exemplified this. If you have any questions about the guidance you received or need any clarification on the instructions, please don't hesitate to reach out. We're here to support you every step of the way in your health journey.
Lynx
The program worked well, but the only thing they do not tell you is the price. It spikes up after a few months to ridiculous $$$
Response from LifeMDSep 13, 2024
We apologize for the confusion regarding the pricing of our program. You're absolutely right that transparency about costs is crucial, and we appreciate you bringing this to our attention. As the dosage increases over time to meet your specific needs, this can impact the overall cost. We offer an array of different membership plans so patients can find one that best suits their needs, as we're committed to providing accessible healthcare. If you have any questions about your medications or membership, please don't hesitate to reach out through the portal. We are here for you at every turn!
Platinum Homes and Land R.
The experience was great. Will try the meds next.
Response from LifeMDSep 13, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
Brian H.
Frustrated that you just happened to have a “price increase” right before my first refill…very convenient…almost a 100% increase… not happy🤬
Response from LifeMDSep 12, 2024
We understand your frustration regarding the price increase before your first refill. The increase in cost is likely due to a dosage adjustment made by your provider, which is a common part of the treatment plan to ensure the medication's effectiveness. Your satisfaction and understanding are our top priorities. If you have any concerns, whether about your treatment or billing, please don't hesitate to reach out. We are here to assist you in any way we can.