Dondra H.
Lifemd is convient and I get to talk to…
Lifemd is convient and I get to talk to my doctor via cell phone and even FaceTime. I love this because I can be at work and still talk to my doctor and receive my medication. My Weightloss journey has been awesome since using LifeMD. Inwouod recommend LifeMD to anyone. I only gave 3 stars because once I paid my membership fee, it took approximately 2 weeks to or longer to get my medications which was unusual since initially it only took a few days.
Response from LifeMDSep 23, 2024
Thank you for sharing your experience with LifeMD! We're thrilled to hear that you're enjoying the convenience of our telehealth services and that your weight loss journey has been successful so far. We appreciate your honest feedback regarding the delivery time of your medications. We understand how important timely access to your prescriptions is, and we apologize for the longer-than-usual wait you experienced. This is not our typical standard, and we're committed to improving our service. We value your recommendation and your feedback. It helps us improve and provide better service to all our patients. If you experience any delays in the future, please don't hesitate to reach out to our support team. We're here to help ensure you receive your medications as quickly as possible. Thank you for choosing LifeMD for your healthcare needs. We're committed to making your experience even better in the future!