Chris
This is such a scam
This is such a scam. The advertise one price and then add on a subscription fee, which they don't tell you about. After they charge your credit card they will not refund. It was very hard communicating and questions did not get answered. The medication also, did not work.
Response from LifeMDFeb 17, 2025
We deeply regret your unsatisfactory experience with our services. We strive for transparency and excellent customer service, so we're concerned to hear about the issues you've encountered. Our pricing structure and subscription details are outlined during the sign-up process. However, we apologize if this wasn't clear to you. We're constantly working to improve our communication to prevent such misunderstandings. We're also sorry you found it difficult to communicate with us and that your questions weren't answered satisfactorily. This falls short of our service standards, and we'll use your feedback to improve our customer support processes. Additionally, we are sorry to hear that the medication did not work well for you. Everyone's weight loss journey is unique and results times can vary depending on the individual. We value your feedback and are committed to improving our services. Please contact us directly so we can work towards resolving these issues to your satisfaction. Thank you for bringing this to our attention. We hope to have the opportunity to regain your trust and provide you with the quality care you deserve.