LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Blakeley B.
Even was very informational and helpful! Thank you Neven.
Response from LifeMDMar 11, 2025
We appreciate your kind words about Neven being helpful and informative. We are glad he was able to assist you. Please let us know if we can help with anything else.
Sharon
My rep Nayi was wonderful and patient. She answered all my questions and I got a great deal
Response from LifeMDMar 11, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that Nayi provided such excellent service and was able to answer all your questions. Our team strives to ensure every patient has a positive experience, and it's gratifying to know we met that goal for you. Wishing you all the best. Thank you again for choosing LifeMD!
Ashlee
Quinn Rocks! He was very knowledgeable and friendly. Very excited to start the process.
Response from LifeMDMar 11, 2025
We're thrilled to hear your kind words about Quinn's knowledge and friendliness. We strive to provide excellent service and are glad you're excited to begin the process. Please let us know if we can help with anything else.
Robbi
I was suffering from indecision until Melody helped me out with her kind and knowledgeable approach. I can't speak about the meds as of yet because I haven't started yet, but I can honestly say her customer service is outstanding. One month into taking the meds I will definitely come back and give an honest review.
Response from LifeMDMar 10, 2025
Thank you so much for taking the time to share your experience with LifeMD and Melody! We are glad to hear that she provided such outstanding customer service and was able to help you through the decision-making process. We're excited that you've decided to start your journey with us. Your feedback is invaluable in helping us continually improve our services and in assisting other potential patients who may be considering LifeMD Thank you again for choosing us. We look forward to being a part of your health journey! Our team is here to support you every step of the way.
Julie K.
The representative was great answer all and was very thorough she made me feel very comfortable but unfortunately I'm having trouble trying to sign up with my email it says I've already existing patient and I have an appointment on Friday at 10:00 something and I hope I can get my paperwork done cuz I've already paid for my visit this is dressing me out
Response from LifeMDMar 10, 2025
Thank you for your positive feedback about our representative! We're thrilled to hear that they provided excellent service and made you feel comfortable We apologize for the difficulty you're experiencing with signing up. Let's get this sorted out for you right away, especially since you have an upcoming appointment. We will have someone reach out to you soon to assist with any issues you might be still having with the setup process.
Kel K.
My first call was with a rep named Melody fix a login issue- now. She was helpful- although after signing up, I discovered that this company is not transparent about costs at all. When you are signing up, you are presented with a small box with cost of 3 months weight loss program at discounted rate. Prior to this cost being proposed, it asked what med I was looking at and believed that to be cost of the 3 month supply of that med at a cost of $335 for 3 months. It’s not until after you’ve already provided your card number etc that you are given any option to schedule an appointment & provide insurance info. So I did that along with downloading the app. Once that was done, they sent info to schedule labs etc. I did that. While checking my appt info the day before- I discovered by searching costs that it’s $75 a month for the weight loss program and then says medication not included. So I was confused bc what was $335 for? $75x3 = $225. What they don’t make clear is there is no discount for 3 months. It’s a discount for first month. The math still doesn’t math- they intentionally confuse you with these costs & alleged discounts when in fact none of it adds up. And you are still blindsided by the fact that what you thought was the initial $335 3 month trial of meds- it’s not. None of that is apparent to you until after you’ve given your credit card information. To top it off- I looked at my credit card and LifeMD has 2 not 1 pending charges of $335 on my card. I’m still waiting on someone to contact me back on that. I’ve already made it clear CANCEL AND REFUND ALL MY MONEY. I’ve not had any services and cancelled the appointment one day after scheduling it.
Response from LifeMDMar 12, 2025
We understand your frustration and apologize that this was your experience. We appreciate you bringing this to our attention. We have sent a request over for information to reach out to you and address/resolve your concerns. Please know we are here to help!
T.F.
Dajah V. LLC answered all of my questions that I had. She was patient, knowledgeable and informative.
Response from LifeMDMar 10, 2025
Thank you for your positive feedback about Dajah V. LLC! We're delighted to hear that she provided such excellent service. Our team takes pride in being patient, knowledgeable, and informative, and it's wonderful to know that Dajah exemplified these qualities in her interactions with you. We appreciate you taking the time to share your experience. Please don't hesitate to reach out. We're always here to help!
Kay
Melody was awesome. It’s by far the easiest customer service call I’ve had in ages. No language barrier, no back & forth about what was wrong, she was very communicative & pleasant and I hope the rest of my experience with LifeMD goes as well.
Response from LifeMDMar 10, 2025
Thank you so much for your wonderful feedback about Melody and your customer service experience! We're thrilled to hear that your interaction was smooth, efficient, and pleasant. At LifeMD, we strive to provide exceptional service to all our patients, and it's great that Melody exemplified this commitment. Thank you again for taking the time to share your experience. We're excited that your journey with LifeMD has started on such a positive note.