LifeMDReviews of lifemd.com

Melody was excellent. She is professional and provided a thorough explanation of the services. She took the time to listen to my goals and past experiences. She completely clarified every uncertainty that I had about the process.

Jason was great. He handled my problem quickly, with the tools necessary to get it done professionally. He was a 5 star experience. However, using the app was not successful in reaching anyone to help me with the issue. You claim I can get get in touch with a doctor or a nurse 24/7 but that isn't true. When I tried to do just that, I was led to setting another appointment which would have taken a week longer to get. When I left a message that said I would get a response within 24 hours. Something like that, however I waited almost three days before having to make a call. Once again, Jason was awesome and did his part but now I have to wait up to three days to receive the prescription I should have already been taking with all the time that has passed.

He was very very patient on the phone and explained everything to me. I had a few questions that he immediately addressed.

Jason provided great customer service! He is very relatable. He made this process fast and easy! Thanks, Jason!

Jason B. was so kind&helpful!

Will was great! Informative, friendly, fast :)

I spoke with representative Melody this morning who took her time to explain the weight loss management program questions I had, rescheduled my appointment with a nurse to make sure I was comfortable. She was very knowledgeable and extremely thorough in her delivery, making sure I fully understood my options. Thank you Melody for your time today.

Jason helped me resolve an issue I had with my membership. He didn’t give me a hard time which made me feel better. I would recommend LifeMD in the future.