LifeMDReviews of lifemd.com

A few months ago, my review would have been much higher, but the communication has been inconsistent and weeks between responses. AND, they keep shifting compound pharmacies and now are telling me I have to pay the pharmacy direct (which I found out from the pharmacy, not LifeMD). This has all been happening here March thru June and my last prescription was mid-March and was underfilled. No longer a good experience. Find another resource! I did.

Kinney was very kind, spoke clearly, was eager to help and made the experience very pleasant. 10/10

Save yourself the headache. They will happily take your money and then not provide communication or services. I have been battling them for the last 4 weeks. They continue to not communicate with me which results in me constantly calling in for updates. Now, 4 weeks later, after numerous promises from them to ship the medication and even more empty apologies for the delay, I’m told they can’t ship to my state and I will have to pay a pharmacy directly for the meds. So much time has passed, that I have regressed and now have to start the medication over from square one. They said via the portal they issued a refund, but I certainly have not gotten any confirmation of this - no email or formal statement, nor does my bank have any record of a refund being processed or pending. Very infuriating. I can’t believe they are getting away with this. I’m beyond frustrated.

Heather is the most genuine, caring practitioner I’ve had in a long time! She’s very easy to talk to, makes you feel like a person and not just a patient- which makes the experience as a whole enjoyable.

Jason was absolutely amazing. He did everything I needed him to do. He went above and beyond and made my experience effortless

Although the initial wait time was a bit long, I was called back shortly after having left my call-back number. JaMeice and the agent who assisted me before I was transferred to JaMeice were so helpful in getting resolution to my issue! They were kind, respectful, and seemed genuinely happy to help. I wasn't expecting that from a standard 1-800 number

Jason was very knowledgeable and prompt! Kind and Courteous! Thank you!!!

Horrific company! Read up and make sure you know if your state allows meds to be shipped because they will take your money knowing you can’t receive these meds. They want to ship everything from them so they can run the price up significantly. Best bet is to see a local Dr, use a coupon code and you can get 3 month supplies for $30. Don’t be scammed by these people when there are better and more cost effective options!!!