LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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4,177 approved reviews, newest moderated first
Nealia F.
Dajah was awesome! She answered all my questions and was so patient about it. I look forward to my weight loss journey!!
Response from LifeMDJun 23, 2025
We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and patient. We wish you all the best in your weight loss journey!
ErikB
Made appointment a couple of weeks in advance and appointment was on time and all went well with Dr Edilberto Atienza on 6/11/25. Rx sent to my usual pharmacy, covered by prescription insurance with a copayment commiserate with the cost of the medication. Added on a discount from the manufacturer to make the medication first fill $25. No complaints about that and the visit with Dr Atienza was great. Not crazy about the steep membership cost and will have to contemplate that but I assume some of that money goes to the physician which is only logical. Time will tell if I tolerate the treatment and see good results and continue to budget for the membership.
Response from LifeMDJun 23, 2025
We're glad your appointment went well and you were happy with the visit. We appreciate your feedback regarding the membership cost and will consider it. We value your insights as we continually evaluate our services.
Tomekia H.
I love LifeMD. Quick response time. Caring doctors. Quick prescription refills.
Response from LifeMDJun 23, 2025
We're happy to hear that you love LifeMD! It's great to know our quick response time, caring doctors, and fast prescription refills meet your needs. Thanks for your feedback.
Jani H.
ZERO STARS - this is a SCAM THEY HAVE TAKEN MONEY FROM MY ACCT AND I HAVE RECEIVED NOTHING….. DO Not go with them. Total Scam
Response from LifeMDJun 23, 2025
We're very sorry to hear about the issue with your order and the unauthorized charge. Thank you for bringing this to our attention. We'll investigate this immediately.
Steve R.
interview went well, clear and understandable information.
Response from LifeMDJun 18, 2025
We're happy to hear that the interview provided you with clear and understandable information. Thank you for your positive feedback; we appreciate it.
Reed M.
My appointment today was quick and easy. Laurie was very pleasant and positive.
Response from LifeMDJun 18, 2025
We're happy to hear that your appointment was quick and easy. We appreciate your positive feedback regarding the pleasant experience you had.
AAG
This feels like a scam. I paid $160 for the lab test, doctor appointment, and treatment, but only received a $59 refund. During the appointment, the provider told me I no longer met the weight requirement to continue — something that could’ve been checked beforehand since I submitted my weight when I signed up. I had lost about 2kg by the time of the appointment, and in a 2-minute call, they canceled everything and kept most of my payment. I never received a refund for the lab test or the rest of the services I paid for. Very frustrating and disappointing experience.
Response from LifeMDJun 18, 2025
We appreciate your feedback and are sorry to hear about the frustrating experience you had with your appointment and refund. We understand your disappointment regarding the weight requirement and the partial refund. We'll review your case to see how we can improve our processes. Thank you for bringing this to our attention.
Matt C.
I’ve been dealing with some customer service issues at LifeMD, and while everything seemed to be on track, I woke up this morning to find my account had been canceled—without my consent or any prior notice. The worst part? It was canceled by someone I hadn’t even been speaking with, and all I was trying to do was get a simple refill process for my prescription. Catherine Lomuas, the person responsible for canceling my account, is clearly incompetent. She has no idea how to do her job, and it’s beyond frustrating that someone like her has the power to cancel accounts without any warning. Everything could have been taken care of on Thursday when I had my appointment scheduled, but instead, Catherine decided to cancel my account, which led to my appointment disappearing from the system. Now, I can’t even get another appointment for over a month. This is absolutely unprofessional and unacceptable. LifeMD should really rethink who they have handling customer accounts and prescriptions because this experience has left me completely dissatisfied. I will be taking my business elsewhere and would not recommend LifeMD to anyone based on my experience.
Response from LifeMDJun 18, 2025
We regret to hear about the difficulties you experienced with your account cancellation and prescription refill. We apologize for the inconvenience and frustration this caused. We're taking your feedback seriously and will investigate the matter to prevent similar issues in the future. Thank you for bringing this to our attention.