LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
David P.
Phyllis was very friendly and professional.Helped me with all my needs.
Response from LifeMDOct 10, 2025
We appreciate your kind words! We're happy to hear that you found our team member friendly and professional and that they met your needs. LifeMD
Michelle L.
Customer service is horrible. It’s a waste of money. I get inconsistent answers every time there is an issue. Example: I asked them to send my insurance information for my prior authorization to be approved. LifeMD tells me they denied it. So I call my insurance and guess what? They never received anything so how can they deny it? I’ve had this same issue where they flip flop theist answers month after month. I only stay because I need the medication. I would never recommend this service to anyone based off of my experience.
Response from LifeMDOct 14, 2025
We are sorry to hear that you did not have a five-star experience with us. We are committed to providing the best customer service possible and would appreciate the opportunity to speak to you about where we fell short so we can rectify the situation. LifeMD
customer
The overall change of services and prescription services is ridiculous. Im communicating more with Strive than I am LifeMd but yet im paying more for my servis with lifemd. Complicated, Unnecessary and Overpriced.
Response from LifeMDOct 10, 2025
We appreciate you sharing your concerns regarding the service and prescription changes. It sounds like the experience has been complicated and costly. We'll review this feedback to improve our services. LifeMD
Mariatu T.
Channel was very patient with me. She answered all my questions and was very helpful.
Response from LifeMDOct 10, 2025
We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad that our team was helpful and patient. LifeMD
Stacie
Awesome service
Response from LifeMDOct 10, 2025
Thank you for your gracious feedback. We aim to provide the best service possible and we are happy to hear you feel we delivered exactly that. Feel free to reach out if you need anything! LifeMD
Suzanne H. A.
I definitely needed this and am happy with my progress so far. One bump in the road early on, but it has been an easy process ever since. Responses are prompt.
Response from LifeMDOct 10, 2025
We're happy to hear that you are pleased with your progress! We appreciate your feedback and are glad the process has been easy for you, with prompt responses. LifeMD
Matthew A.
I changed my mind about using the product and cancelled my subscription. I am still being charged monthly fees even though it was confirmed in my account.
Response from LifeMDOct 9, 2025
We would appreciate the opportunity to speak with you regarding your account and rectify any issues you may have encountered. We will have a member of staff reach out to you shortly. LifeMD
Hector
No refunds, beware.
Response from LifeMDOct 9, 2025
We would appreciate the opportunity to speak with you regarding your account and rectify any issues you may have encountered. We will have a member of staff reach out to you shortly. LifeMD