Annymous
Satisfied customer
Lifefone has been very responsive and patient with any contact I have made with them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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810 approved reviews, newest moderated first
Annymous
Lifefone has been very responsive and patient with any contact I have made with them.
Sandy
Love the peace of mind Lifefone offers!!
Kathy
My mom lives in a rural area with long distances between neighbors. She won't carry a cell phone. My sisters and I all live far away from her. After she had a heart attack, we were afraid that she wouldn't be able to get help in time if she had another episode. It's comforting for all of us to know that she has a way to call for help if she needs it.
Gwen
I have not had an emergency, but every time I do a test someone is always there. It is very comforting and I love it when they answer my call using my name to ask if I'm alright. My neighbor, who has one with a different Compamy was very impressed because I have a lock box on my door and she doesn't.
Kenneth
The people are wonderful. That being said, they failed to have my mother run tests on the system. I called to say it didn't work and was told that a new pendent was supposed to have gone out 4 months earlier! So my mother may have actually been without a working pendent for even longer. We only found out it didn't work once she had a fall. No rebate for the non working time was offered. Just a promise to send the new pendent.
Coleen
I ordered Lifefone for my mom, because she was alone. A year later, I am living at my mom's house. Turns out I like having Lifefone just as much as my mom did. If I am alone in the house, but I have the lifefone necklace on, I feel a lot more at ease, knowing help is literally one push of the button away! On the day to day, we each have our own unit, and it's a comfort at night, knowing either one of us can call for help if one of us couldn't.
Lewis
having it in our home makes us feel more secure, and when tested the response is always timely
Elaine
We recently ordered LIfeFone for my elderly mother whom lives alone. It has given her, and everyone in our family, a great source of comfort to know help is readily available in case she is in need. A slip and fall on stairs, in a bathroom or almost anywhere can easily happen, and wearing the LifeFone offers my mother the confidence that someone will respond immediately and come to her aid. We are extremely pleased with our decision to install the LifeFone. I would recommend highly it.