LifeEnergyLifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
LifeEnergy (lifeenergy.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Cathrine M.
So far I'm loving my first very low billing statement.
Response from LifeEnergyApr 22, 2019
Cathrine - Thank you for the good review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Lechona J.
Its good and thanks
Response from LifeEnergyApr 22, 2019
Lechona - Thank you for the good review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Donald J.
Just signed on , seems to be of great value , price .
Response from LifeEnergyApr 22, 2019
Donald- Thank you for the good review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Yim L.
I did not expect to sign up, she urged me to do it as I did not have a provider or something, it was a liar and was no idea what it was.
Response from LifeEnergyApr 22, 2019
Yim- We apologize for the negative customer experience. Our records show that we are not the current provider for you as your enrollment was never processed on our end. We reached out to the number we have on file and a voicemail was left. If you have additional questions, our customer care team is ready to assist whenever you should need us. We can be reached at [email protected].
Sharon L.
I have opted out of Life Energy and yet and still I'm receiving a bill for Life Energy and call BG&E and they said they did not receive the information from you that they needed to keep me out of this program
Response from LifeEnergyApr 22, 2019
Sharon- We apologize for any inconveniences you are experiencing. Your account was submitted for cancellation on 03/22/2019. We are not the retail electric provider of record for your premises. Cancellations can take up to 2 billing cycles to process and the utility can provide a more accurate date of when the cancellation will occur. We have complete all the necessary steps to ensure you are not with LifeEnergy. If you have additional questions or concerns, our customer care team is ready to assist whenever you should need us. We can also be reached at [email protected].
Lance P.
This company does nothing to keep its current customers. Jacked my rate way up because I wasn’t s new customer.
Response from LifeEnergyApr 22, 2019
Lance- Please provide us with your contact information so that we can reach out to you. You can also reach out to us. Our customer care team is ready to assist whenever you should need us. We can be reached at [email protected].
Sandy S.
My electric bill went down, this is the first month after signing up with life energy and I honestly do not regret it one bit
Response from LifeEnergyApr 22, 2019
Sandy - Thank you for the good review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
kristin B.
Have recommended this company to over 200 friends! Honest and very reliable.
Response from LifeEnergyApr 22, 2019
Kristin - Thank you for the good review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
