LifeEnergy Reviews | Read Customer Reviews of lifeenergy.com

LifeEnergy Reviews | Read Customer Reviews of lifeenergy.com

LifeEnergy reviews

159 approved reviews, newest moderated first

Sabah A.
Jul 4, 2019
Not recommended I was almost done with…
Not recommended I was almost done with the contact with them and the customer service have no answer why they don’t want to pay me my $150 or at least the $50 for the first 3 months
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Carlos D.
Jun 3, 2019
Awesome Company
Awesome Company, Great Customer Service..
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Magan T.
May 29, 2019
This company is out of integrity
Don’t let your contract expire and go month to month. While in contact my bill was around $175 a month. Then once out of contract it skyrocketed to $709 with an almost quadrupled rate. Who has that kind of money? I was not in contract any more so Life Energy can legally do whatever they want. However why would you do business with anyone out of integrity like them. I hope this review helps the next person from being taken hostage by Life Energy like me.
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Marco D.
May 10, 2019
i am glad i moved to this light company…
i am glad i moved to this light company my light bill is cheap and i have recommended to my friends at work. Keep up the good work!!
Response from LifeEnergyMay 10, 2019
Marco - thank you for the great review. Should you ever need anything please contact us at [email protected]
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Daniel S.
May 7, 2019
Avoid at all costs.
Avoid at all costs. Signed up for a plan with a $50 bonus every 3 months. I qualified for it, it's currently month SIX and I haven't received a single one. Every time I call their customer service I have to spend an hour on hold talking with them while they assure me I'm "going to receive the bonus within a week" and it's been 3 months.
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CRAIG
Apr 30, 2019
Connected and first bill
Connected and first bill, no problems.
Response from LifeEnergyApr 30, 2019
Craig - Thank you for the good review and appreciate the feedback. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
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Mary A.
Apr 30, 2019
It is a good company
It is a good company
Response from LifeEnergyApr 30, 2019
Mary - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
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Claudia
Apr 25, 2019
Nobody gets back to you
Long waiting on the phone line. Emailed them message says that it takes them 24 hours to answer. Has been 3 days. And instead I get this email to do a survey. Cancel me!
Response from LifeEnergyApr 29, 2019
Claudia- We apologize the hold time while waiting for a representative. We have emailed you to speak with you. Our standard response time for emails is a turnaround time of 24 hours but emails are answered as they arrive. Our records show that you emailed us on 04/22/2019 and a reply/confirmation was sent shortly after your email requesting to cancel came in. We look forward to hearing from you. You can email us at [email protected] or by responding to the email we sent to you.
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