Life360Reviews of life360.com

We pay for the upgraded version that's supposed to alert you and police if someone is in an accident. My daughter was in a bad accident that totaled her car and Life360 didn't alert or even note it. When I contacted them they blamed either poor network or that maybe she was going under 25mph. Meanwhile she had an app with her insurance company which clocked the accident and alerted police. Life360 didn't do what I pay for.

Le 30 11 2025. J'ai passé commande sur ce site. Suite à une erreur de référence, j'ai sollicité le retour du produit erroné. 3/4 heure d'échange avec IA... très contraignant !!! J'obtiens enfin les coordonnées pour le retour que je fais évidemment à mes frais. Depuis, aucun remboursement ni réponses à mes relances par mail. Service clients déplorable et malhonnête.

La exactitud de ubicación funciona bien desde un teléfono. Pero con los "Tile Mate" es todo lo contrario, no hay exactitud ni actualizaciones constantes de ubicación. La red de usuarios es muy pequeña. Si el teléfono está en modo de ahorro de batería no actualiza la ubicación mientras que otras aplicaciones como Google Find Hub y Samsung Find si lo hacen incluso con ahorro de batería activado. Las alertas de movimiento y viajes son retrasadas respecto a la posición real.

This app frequently doesn’t register movement in time. Absolutely hopeless given that I subscribed to track my daughter on her walk home from school. With her walk home being 15 minutes, if anything happened to her I wouldn’t know about it. Incredibly disappointing. I’ll be cancelling my subscription and looking for an alternative.

Wish I'd read these reviews. I got a pet tracker from Life360, don't bother, it's exactly the same as a tile and really no good, so I cancelled the subscription but they kept taking the money. Tried and tried to contact nothing. I have a Tractive tracker, and it's miles better, not without it's faults mind, but miles better than this.

I’m extremely disappointed with both the product and the company’s response. We purchased a Tile Slim (wallet tracker) at the beginning of December as a Christmas gift, so it was not unboxed or used until December 25. We began using it in January and quickly realized that it never worked at all. The wallet Tile never updated, could not be located, and was essentially unusable from day one. After attempting to troubleshoot and use the product for several weeks, I contacted customer support on January 30 — roughly 30 days from first use, not purchase. Initially, the company was not willing to offer any resolution at all and repeatedly cited their return window based on the purchase date. Only after escalating the issue was a warranty replacement offered. However, a replacement of the same product is not a meaningful solution when this appears to be a widely documented, systemic issue. A simple search shows thousands of similar complaints reporting that the wallet Tile does not work. Despite clearly explaining that the product was defective from first use and that a replacement would not resolve the issue, the company refused to provide a refund. This was not a late return or buyer’s remorse — it was a defective product paired with an unwillingness to stand behind it. I would strongly caution anyone considering the wallet Tile to read reviews carefully and be aware that if it doesn’t work (which seems common), you may be stuck with it.

Customer services is appalling. Bought a tile for Christmas present for my sister. When it arrived. It wouldn't work. Manufacturing defect. Tried numerous of times to contact them with no response. They are complete waste of space.

Seriously disappointed. The idea is great but the execution is dreadful. If the cats are in the home zone, there is no tracking, so you can't see where they are. You can't activate the light or sound unless you are close enough, but you don't know where they are within that home zone, which is about 100 metres or so in diameter. The lights on the trackers randomly turn off, making it useless as a safety feature in the dark. The app constantly crashes - about 50% of the time you click on a pet. All three of use have different information being reported about all cats - location, last time it updated, whether the light is on or off. Currently in the 30 day trial period so have asked for a refund - waiting to hear whether the activation fees (£150) are also going to be refunded. The device and site are US centric, even using $ for the pricing - they haven't bothered to tailor it for other markets. Customer support is a chat bot - good luck getting through to a real person. All in all, a terrible product and experience. Going with tractive, which is what I should have done in the first place.