Jerry W.
Don’t download
I cannot see addresses of family members. I don’t like this. What’s the point of having this app if you don’t have that feature. They also give you the run around on fixing the issue so I just cancelled my membership.
Life360 is a family networking app released in 2008.
Life360 (life360.com) has 321 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 226 reviews with 1 star · Clear filters
Jerry W.
I cannot see addresses of family members. I don’t like this. What’s the point of having this app if you don’t have that feature. They also give you the run around on fixing the issue so I just cancelled my membership.
Cynthia D.
They sell your driving info to insurance companies so they can potentially raise your rates. When I requested deletion, they sent me an email at 1 AM to say they denied my privacy rights.
Becky N.
I would go less than 1 but that’s not an option. Collision Notifications DO NOT work as advertised! Husband was in an accident (side swiped on a round about going 40-45kmh. Force was strong enough from the other driver to spin my half ton 180degrees). Grateful no one was hurt! But my brand new truck needs a door and cab replaced. Notified Life360 that the app did not notify anyone in our circle and did not notify emergency services. I was redirected to 3 separate people, explained my problem 3 times and nothing has been done to rectify the issue. This app sucks. Their customer service sucks even more. Basically this is a glorified tracking app who sells your information for additional profits. If you’re going to gouge people and sell their information, make sure your app works!!!
Rebecca M.
Signed up to finally give it a try, selected the 7 day free trial only to be charged hours later for the normal membership total.
Bob
In my life360 circle we have all chosen, and are happy with, the settings we have selected. We have enabled/disabled the various configuration options so the app works the way we want it to. Unfortunately, the kind folk at life360 keep pestering us every time we open the app, and try to get us to enable different options. We are sick of the continual nagging pop-ups. Please give us a break. TrustPilot needs the "Date of experience" but it's occurs every day!
JoAnna
I have been attempting to get a link to reset my password for 3 days in advance of my trip out of the country in 72 hours. They have emailed me repeatedly telling me to check my spam and trash. I sent them screenshots of my empty bins. They have STILL not sent a link. I’m switching to AirPods. It’s unfortunate, I’ve used Tiles for years. Previously I have recommended them to others. Never again-for a product that should help people in emergencies.
Ax
Pet GPS tracker - location does not update for even as long as 24hrs +. Also the Tracker is wayyy too big for a cat although it’s made for both cats and dogs. Customer service always looking for other faults instead of investigating their own devices/app. I done so many steps to the point it’s been ongoing issue for 3 days troubleshooting for three days is a joke I’m a human I have a life I’m a working person. Simply can’t take accountability if the item is faulty replace it instead of me going through so much I provided every evidence screen record screenshots. It’s crazy !
J S.
Once one of the people in your circle get logged out you can’t get them back in. Following the steps it just ended up locking the phone number after to many failed attempts!! Could do with a much simpler log back in process