Sam R.
Tricked into paying
Not sure how, but was tricked into subscribing without any checks or balances - at no point did I accept any payment, but they took it anyway.
Life360 is a family networking app released in 2008.
Life360 (life360.com) has 321 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
Excellent
Showing 226 reviews with 1 star · Clear filters
Sam R.
Not sure how, but was tricked into subscribing without any checks or balances - at no point did I accept any payment, but they took it anyway.
AB
A few problems. 1: They are charging massive amounts per month, just to boost their profits massively and share prices. With big increase in 2024. 2: They have been busted selling tracking data to third parties more than once and still do. 3: App is good but they scrapped the website version which was massively useful. So they have cut development costs despite massive profits. A money making, data selling service that only cares about itself. They should be investigated by the government.
Maiddee J.
After 6 hours waiting for a tow truck that was not a tow truck and should of been in a horror movie. I will NEVER use the platinum service again. My son waited over 6 hours and I went and got parts and tools and fixed his vehicle on the side of the road before they ever could find a tow company to come get it. I have tried contacting support just to get the run around for over two months. Then I broke down and called and takes over 4 hours and they tried to send same guy with a truck and trailer that was not safe to haul my vehicle to try to move it. And as long as you pay them monthly they will take your money and not help you when you need it most. I was a platinum member for years but after getting left to freeze with no help and sending some rusted out old trucks and trailer to attempt to get me that I wouldn't put trash on. I see why people say life 360 is just collecting your money and not helping you. For what you pay it's cheaper to use AAA and still get all the same features and they will show up and help you when you need it.
paula T.
I downloaded this app because my 19 yr old son was going on his first long drive (12 hrs) to visit a friend. Long story short the app was accurate with tracking him, I was able to see exactly his location and speed. However while driving a deer crossed the road he tried to avoid it and caused his car to rolled down a slope. I was on the phone when all this happened, lost all connection with him. App showed his car stopped BUT NEVER NOTIFIED ME OF HIS ACCIDENT OR SENT HELP TO HIS LOCATION ( the whole purpose I paid for this app). the reason I knew he had an accident was because I was on the phone with him when it happened. Thankfully a driver stopped and assisted my son and gave him his phone so he can call me. Reached out to the app via email (no live rep available) which they didn't have an answer of why they weren't alerted of his accident. They asked questions like: -has he been driving longer than 20 min: yes 4 hrs -Was he's speed limit more than 25mph: yes -wifi on: yes -life 360 was allowed to detect a car crash: yes So basically everything on his side checked off but they had no clue of why the collision wasn't alerted. App is useless by all means.
Jay
The app was using too much battery and I could not make it work for what I needed it. I uninstalled, unsubscribed and asked the company to remove all data/email they hold on me as they emailed me a lot. Guess what? They still email me.. So still hold my data.. Not good.
Lisa
Despite going through trouble shooting options I still get “can not be located” most of the time. I’ve had this App for a year and it’s consistently poor for me.
Icecream
It was working perfectly when I was paying for it. When I stopped and choose free version is not working correctly. Is not showing accurate location. sometime even for 1 hour stock 'at home' when actually my child is far far away already. Rubbish.
Serena
Do una stella perché non posso metterne zero. App, totalmente inutile e inaffidabile. Da percorsi mai effettuati. Rileva orari sbagliati,movimenti con mezzi di trasporto totalmente inventati. È solo causa di disagio e litigio. Pessima e sto facendo un complimento.