Life360Reviews of life360.com

Family circle issues. Signed up and had circles with my children and parents but also had circles with friends and coworkers. Needless to say some people don’t want to share their location with others. But when you sign up for gold membership it only works for one circle. You have to pay for each circle. That is absolutely ridiculous. It’s my account and why couldn’t I have membership on my account not by circles. Forget it. Life360 will get zero from me. I’ll use the free version till I find something that I can have more control over the account settings.

I'm glad I'm not the only with issues on life 360. I've used it for 10 yrs used to be great the speed and constant movement were accurate but now only get an update now and then where they r . Sometimes it only gives a straight line not even on the road. I'm looking to switch to another platform like glympse. So many unhappy customers but nothing changes so I guess life360 doesn't care about it's customers.

I've downloaded this app onto the relevant smart phones. Location services weren't being updated regularly enough. There would be hours or days when I did not update the services. More recently it has been 2 weeks. I have raised this with the customer services and got an ai. I have done everything it suggested such as deleting the cache from the relevant phones. I was unable to communicate with a person so I had to unsubscribe

The program is NOT intuitive. I cannot imagine a marketed program that is less user friendly with no directions as to menus, submenus, or proper logical use. AI support can’t answer questions. It is very difficult to speak to a human. Currently, features of the app that had at one time provided important information to users have been discontinued—without any communication or notice or documentation. . Therefore a user is left to question why the program is responding differently from a prior day, and he must deal with the questions, “Is this another programming issue or a user issue or an Android/IOS issue, or something else?” Life 360 provides no forthright answers. I would advise against the purchase of Life 360. My comments cover many months of working to use Life 360, with a great deal of frustration.

Worst customer service!!! Or should I say, non existent customer service. I begged the “virtual agent” to let me talk to a representative on the phone- they don’t allow that at all! “Jaime” did not know how to fix a simple subscription issue, so she wanted me to cancel my account altogether and start a new one. I said no, let’s figure out how to fix this one. That was just too much brain work for her, so I requested a supervisor. “Jan” was no better, if not worse. There is NOT a phone number you can call for customer support, and the Live Agents are not “live” at all, they have no idea how to fix anything. I spent over 3 hours trying to get someone real to hear me and fix a simple problem. I then asked to be escalated to their complaint department-she said “we don’t have one”. Honestly the absolute WORST CUSTOMER SERVICE app that has ever been in business!! Don’t spend your money on an app that doesn’t work and will not help you, nor will it let you call or email a real live employee. Just use your IPhone Find Me feature, works so much better and you don’t have to deal with bots when your money is mismanaged.

I was with the app for well over a decade. Today I started getting ads in front of my face. Zero reason for if considering you get little on the free version. Dont want to leave but the AI chat bot has the IQ of a gnat and cant tell me why aftwr so many years without ads, now thats all I see.

App doesn't update car rides marked as line. Stress in the family. I pay for what???? Help gives always the same resolution what doesn't work.

If your not paying for it and someone else invited you to join their circle. It doesn't show you jack shit. It's not showing me half of my wife's trips. What good is that ? It happens all the time, not just one day here and there. Bullshit app. Not worth the money.