Life360Reviews of life360.com

Went online to get the life360 app went through the signing up precedure and during the whole of this process I was not informed that a fee was required so when I went onto my bank account for another matter I found thirty eight pounds had been deducted without permission so these people are nothing but thieves how easy is it that a firm can gain access to my account and take my hard earned wages very frightening indeed avoid literally at all costs

Tile didn't pair with my Samsung phone. The only problem it could be was low battery life, so I returned the tiles to the retailer. I tried to delete the tiles from the app, but apparently there's no way to do that! I tried contacting Life360 customer service via chat (didn't work in the app) and the two customer service numbers I could find on the web were invalid. I tried to factory reset the tiles, but that wouldn't work either.

Attention car quand on arrête l abonnement, ils continuent à prélever, après plusieurs relances ils continuent, une arnaque

J’ai passé une commande par erreur et j’ai contacté le service client 5 minutes après pour demander l’annulation. Malgré cela, ils ont refusé et ont quand même expédié le colis. Le jour de la livraison, j’ai refusé le paquet comme la loi le permet. Et là, la surprise : au lieu de me rembourser les 30 € que j’ai payés (dont 4 € de frais de livraison), ils ne m’ont rendu que 20 €. Aucun respect du client, aucune compréhension, aucune volonté de régler le problème correctement. La gestion des retours et des remboursements est lamentable. Une entreprise qui n’assume pas ses erreurs et qui traite ses clients avec autant de négligence ne mérite clairement pas la confiance. Je déconseille fortement. À éviter !

I purchased 4 tiles from Life360 on 1st December for 150 Euros. My account was charged, but I never received any confirmation of the order or details. Seven days later, I contacted them asking about my order with proof of payment, and they claimed they have no record of the order and cannot trace it. Their chat support could only tell me that the issue was “escalated” to a senior team, and after three days, I still haven’t received any response. Absolutely useless customer service. I’ve already contacted my bank, and they are taking action to recover the funds. Avoid this company if you value reliable service.

I tried five times to purchase 4 replacement tiles as I have done in the past . I tried using PayPal, Google Pay and my credit card. It rejected every one and said I needed a USA address to use PayPal. When I contacted them they said they don't accept orders placed using computers, iPads, Pixels and a whole host of other devices. I've used tiles for years but after this they can put there tiles where the sun don't shine 👎🙂

Dangerous and unacceptable inaccuracies Life360 repeatedly sends false notifications stating that a family member has “gone out” when they are physically present and have not moved. This happens while the person is literally sitting next to you. This is not a harmless bug. This is a serious safety failure. Location-tracking apps are often used in high-risk and vulnerable situations. False movement alerts can trigger confrontation, fear, or violence. If I had been using this app during a past domestic violence relationship, these false alerts could have put my life in danger. Being incorrectly shown as “out” when you are not is not a minor error — it is potentially deadly. An app that markets itself as a family safety tool has a responsibility to be accurate. Life360 currently fails to meet that standard. Until this issue is fully fixed, this app should not be trusted for safety-critical use.

USED TO BE GOOD! Now its endless new bugs, and problems, and support only have one reply: It YOU and YOUR phones, its never ever them! I have 3 phones in my circle, and it worked like a charm, until a few months ago, weird errors, loads of spam noticications (yes im a paying customer, so WHY) Now i get "detected a trip" many times a day, trace the type of notification, turned it off, now its gone, but support still claims its me or my phones, no reply to screensot of the type i turned off (and its only on MY phone, not rest) last 3 weeks every had a huge ring around their user on map, so a small place, they would not work, they left them all the time, even the app when opened, said they never moved, again: reply from support: my phone and bla bla.. Well, funny thing, the extra rings are gone, people stay the places they are, and we did not change ONE thing, no upg. of app or anything, but support still: my phone and bla bla DONT SPEND MONEY ON THIS! - there is absolutly no support, its just spam return on YOU are the problem