Life360Reviews of life360.com

This is a total scam. Trying to get your credit card info, push "free trails" on you that cost real money.

I had Been a member of 360 for years. In that time, Ive only used roadside assistance twice. Tonight, my son's truck broke down a thousand feet from our house and roadside assistance refused to give me coverage. They charge you $7 a month for roadside assistance $15 a month for a gold membership but they only give you two services per membership year. I called and complained and they told me that I was not eligible for roadside assistance until my membership renewed in June. I asked for an explanation of the $7 a month that I was paying for Allstate roadside assistance but there was no explanation given other than I understand your frustration. I absolutely do not believe that they understand my frustration. It is incomprehensible that a company will charge $22 a month for a service and not honor that service. How is it fair that you pay $7 a month for roadside assistance when you're only eligible for roadside assistance twice a year. Why is that price not rolled up in the $15 a month that I was paying for a gold membership. With all the class action lawsuits going on in our country today this is a company that absolutely should have one filed against them

My gf installed this app in phone without my knowing. At first its good checker as to where your loved one's location but after days of using, i had different unauthorized transactions in my bank and this is the only app that was downloaded in my phone. Now I have to freeze all of my bank because of this stupid app. to Life 360, F you!!!

Have been using Life360 for my kids for years. We have 2 dogs that keep escaping and I needed something that would let me know where I can pick them up. I ordered 2 of the pet gps for their collars. They work great well until One broke. This was 1.5 weeks into having them in hand. Thinking ok shouldn’t be a problem getting it replaced. Wrong!! The customer service has been less than helpful. Two weeks later they are still trying to find my order even tho I think have given them the order number?! There product works but they need to find some customer service people that actually do their job

Unethical Double-Billing, plus why pay outrageous subscription fees when there are far less expensive options. I was on a grandfathered annual Silver plan ($49.99) and upgraded to Gold (not worth it) midway through that annual plan. Unfortunately, I was never refunded the prorated portion of my original plan. When I contacted support, the chat agent (a real person) acknowledged the double-billing but refused to fix it, instead directing me to Apple. It’s disappointing to see a company prioritize a 'money grab' over basic billing integrity and customer support.

Waaaay down in Section 7, Subsection C, Subsection 1 is where you will ONLY get two “Helps” a year. My youngest daughter locked her keys in the cars months back, called and got it unlocked. My oldest daughter got stuck in mud, called pulled her out 15 feet. Me, I’m driving down interstate and my engine blows. Stranded I call them and guess what, only two calls a year. They did offer to tow me for $160 plus $7 a mile. The local company charged me $100 because I was less than 3 miles from my home. DO NOT USE LIFE360. AAA is sooooooo much trustworthy and that’s saying something. God only knows what Life360 does with our info, get rid of this

This app used to be brilliant. Since an update it is utter rubbish. According to the app i arrived home 24hrs before i actually did and my son hasnt left the house since 24th December, when i know he was with me on at least 3 occasions more than 2 miles away! Very disappointing and potentially dangerous

Their "funny" end of the year "stalking report" sent to all customers this week normalizes harassment! They sent these out to thousands of stalking victims like myself - it was was triggering and I feel in bad taste in this day and age. What were they thinking??!! It Signals Poor Judgment and Risk Blindness A stalking-themed joke tells the public: You don’t understand boundaries You trivialize consent and safety You lack awareness of power dynamics You didn’t consult trauma-informed voices For a business—especially one that enters homes, handles personal information, or works with families—this is a serious trust failure. Legal and Reputational Risk Is Real Stalking laws, cyberstalking laws, and harassment statutes are expanding rapidly. A “funny” campaign can: Be interpreted as encouraging or normalizing harassment Be screenshotted, taken out of context, and preserved forever Attract backlash from advocacy groups, press, or regulators Once a brand is seen as mocking abuse, recovery is extremely difficult.