Liberty HealthShare Reviews | Read Customer Reviews of libertyhealthshare.org

Liberty HealthShare Reviews | Read Customer Reviews of libertyhealthshare.org

Liberty HealthShare reviews

212 approved reviews, newest moderated first

Ben T.
Dec 13, 2025
They really work WITH you
They really work WITH you. I get a live person who has a great attitude about helping me every time...its quite refreshing
Response from Liberty HealthShareDec 15, 2025
We understand that managing your own medical expenses can be challenging, which is why we take pride in our dedicated team of representatives who are here to help. Our Care Advocates are committed to ensuring every member has a positive experience—making the process simple, stress-free, and informative. Caring for our members is at the heart of everything we do. We are grateful for the trust placed in us and remain committed to serving with integrity, compassion, and transparency. Our members’ confidence in our work is reflected in our 4.5-star Google rating and A+ rating with the Better Business Bureau.
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jo W.
Dec 11, 2025
I have been with Liberty Health Share…
I have been with Liberty Health Share for about 13 years. Recently the company has been adding extra billing rules that were not in place when I signed up. They will not pay for any bill under $200 (even after an AUA is met). This causes an issue in cases of providers breaking down a service into several bills even for the same date of service. Patients do not have control over this. Liberty won't make any exceptions which is rediculous. They also refuse to cover holistic services and continue to process my bills incorrectly even after I have explained to them mutiple times that the provider I see is a licensed MD with separate holistic services. Becuase they refuse to make notes in the processing dept, I am left with no choice but to call in every few months and spend hours on the phone explaning the situation over and over again. It also causes me to have to pay some of the bills on my own (especially lab work) and wait for reimbursement which they are extremely slow at. The two women helped me today (Antoinette and Ketrina) were very professional and understanding. They provided excellent customer service. Their care helps ease my frustrations a lot! I appreciate their diligence in helping me resolve issues at hand when they can.
Response from Liberty HealthShareDec 12, 2025
Jo, thank you for sharing your experience. We’re sorry for the frustration this caused and for the processing error on our end. If anything, else comes up or you have additional questions, please don’t hesitate to reach out—our team is here and happy to help. We also want to express our appreciation for the confidence and trust you place in our ministry through your continued membership.
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Samantha B.
Dec 10, 2025
Antoinette was SO helpful and kind
Antoinette was SO helpful and kind! She answered all of our questions on a 40 minute phone call.
Response from Liberty HealthShareDec 11, 2025
Thank you for sharing your experience with us. Your healthcare journey matters, and we’re delighted to hear that you’ve received excellent service from Antoinette. We'll be sure to share your kinds words with her. At Liberty HealthShare, we take the time to listen and to understand the unique circumstances and needs of our members—because you matter to us. We remain committed to continually enhancing your Liberty HealthShare experience, making it both satisfying and rewarding. Some of the ways we’ve done that include expanding our programs—such as adding dental and vision sharing options—lowering monthly shares and co-shares and working to keep costs down during a time of rising healthcare expenses. We also continue to prioritize the timely sharing of eligible medical expenses within 30–45 days.
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Jim P.
Nov 25, 2025
Liberty Healthshare is an organization…
Liberty Healthshare is an organization that is filled with caring and compassionate people that truly want to help. I have been a member for about 10 years and have witnessed this compassion and advocacy first hand. I have never felt Liberty Healthshare has ever been more concerned about my premiums than my well being. There is always someone available to help walk you through a medical bill or to pray with you or just to listen. The program is very affordable and the program rules are very reasonable. I can not state this strongly enough, Liberty Healthshare is a wonderful organization and truly a blessing from God.
Response from Liberty HealthShareNov 26, 2025
The greatest praise and most meaningful recommendations come from the experiences of our members. We deeply appreciate your kind words and your years of dedication to our ministry. We will continue to do all we can to remain worthy of your trust. Without members like you, we could not fulfill the vision, mission, and values that define this ministry.
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joe S.
Nov 23, 2025
The premiums are affordable and they do…
The premiums are affordable and they do pay the bills. Years ago they were slow to pay but they have fixed that. Customer service is also much better than years ago. This is a solid company
Response from Liberty HealthShareNov 24, 2025
Thank you for sharing your experience! We’re so glad to hear your membership is serving you well and that you’re receiving the support you need. We appreciate you noting our prompt time to share. Once we have the information required to process a bill, the average time to share eligible expenses is 30–45 days. We’re also grateful for the kind words shared about our caring and knowledgeable Member Advocates. Supporting our members with clear guidance and compassionate help is truly at the heart of what we do. Thank you for being such a valued part of Liberty HealthShare!
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Lyn Provenzano H.
Nov 4, 2025
Customer service is top notch
Customer service is top notch! Never had a rude or unhelpful person!
Response from Liberty HealthShareNov 5, 2025
Our Care Advocates are dedicated to making your experience simple, stress-free, and informative. We genuinely care about those we serve and are committed to supporting our members every step of the way. Thank you for the confidence and trust you place in our ministry through your continued membership.
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Scott
Nov 4, 2025
10+ years with Liberty HealthShare
I have been with Liberty HealthShare for over a decade and have been very thankful for this health sharing ministry alternative to regular health insurance. They have great customer service and want to thank Theresa for helping me with questions over the phone. Highly recommend!
Response from Liberty HealthShareNov 4, 2025
Each of our Care Advocates is dedicated to making every interaction simple, stress-free, and informative — ensuring that every member feels supported and valued. We truly appreciate your kind words and will be sure to share them with Theresa . Thank you for the trust and confidence you place in our ministry through your continued membership.
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Jim P.
Oct 20, 2025
Long term satisfied member
I've been with LHS for over 9 years now, and recently had to have a hip replaced. LHS made everything so simple and manageable, and covered all my expenses after my annual share was utilised. I've had regular health insurance for 30 years prior to LHS, and I have to say that I am extremely satisfied with not only the purpose of LHS, but with the follow through when you need them.
Response from Liberty HealthShareOct 21, 2025
We truly appreciate your kind words and your years of dedication to our ministry. At our core, we strive to be the most comprehensive health share ministry in the country—delivering the programs and services our members deserve. We genuinely care about those we serve and are committed to supporting our members every step of the way. Without members like you, we would not be able to carry out the vision, mission, and values that define this ministry.
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