Liberty HealthShare Reviews | Read Customer Reviews of libertyhealthshare.org

Liberty HealthShare Reviews | Read Customer Reviews of libertyhealthshare.org

Liberty HealthShare reviews

212 approved reviews, newest moderated first

Julie K.
Aug 25, 2026
I called to find out about paying my share early…
I called to find out about paying my share early due to upcoming travel. Super customer service by agent giving me options that would work the best for me. I am pretty new (5 months) in my membership but have nothing but raves so far!
Response from Liberty HealthShareAug 25, 2026
We strive to make every interaction feel easy, personal, and worthwhile because we genuinely care about our members and the experience we provide. Thank you for your continued membership and for the trust you place in our ministry.
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Jane M.
Aug 17, 2026
Knowledgeable and Patient
The representative I spoke with was very knowledgeable and patient with me. She walked me through the steps I needed to complete to get additional paperwork submitted. I have always found the customer service reps to be kind, compassionate, and helpful.
Response from Liberty HealthShareAug 18, 2026
Thank you, Jane, for your kind words and for being a valued member. We’re truly grateful to have you as part of our ministry. Supporting and serving our members is our highest priority, and we’re honored to be here for you every step of the way.
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Adelle
Aug 17, 2026
My husband broke his ankle in 2025…
My husband broke his ankle in 2025 Surgery and antibiotics, Liberty has still not paid the bill aside from his $1000 deductible which we paid. They owe providers over 10K. Now it has gone into collections. Stay far away from this healthshare company. Tria orthopedic Center in Minneapolis is owed $$. Park Nicollet Health Services is owed $$$
Response from Liberty HealthShareAug 18, 2026
Our Member Resolution team has emailed you the balance bill instructions, along with a summary of the balances owed to both providers. If you have any additional questions or need further assistance, please contact us at 855-585-4237. We’ll be happy to assist you.
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Pam
Aug 13, 2026
Very speedy and courteous help
I was having difficulty with the site that helps you find potential healthcare providers. I called and spoke with Tracy and she was so helpful, providing a list of doctors I will reach out to. Quick, kind and courteous service.
Response from Liberty HealthShareAug 14, 2026
We truly appreciate your kind words and dedication to our ministry. Tracy is truly a gem, and we will be sure to share your wonderful praise with her. She will be delighted to know how much you appreciate her. We look forward to serving you again in the future.
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Spencer W.
Aug 6, 2026
Awesome, even with its limitations
We've been with Liberty for 10 years, and while it has its limitations, it really has been great. I can reach a human within 1 minute almost any time I call, and they are kind, knowledgeable, and helpful. I also really appreciate the telehealth options. And I love being able to choose my own doctor. Limitations: lack of coverage for prescriptions (discount card only) and lack of mental health coverage. But still worth it.
Response from Liberty HealthShareAug 6, 2026
Thank you for your long-standing membership and for the trust you place in our ministry. We truly appreciate your kind words, your recognition of our commitment to providing the greatest value to our members, and your willingness to share your positive experience with others. We also want to remind you that you can utilize DialCare Therapy for mental health support as part of your membership. If you would like more information about this service or have any questions, please don't hesitate to reach out to us. We're always glad to help.
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Steve C.
Jul 28, 2026
LHS delivers the value I seek
LHS delivers the value I seek I went from never needing any health care to needing a zero-fluoroscopy cardiac ablation and then radiation and chemo. There are real limitation on the hospital facilities that will work with LHS rates, but I was able to find top notch facilities that would to engage the highest level of capabilities I would expect on more expensive "standard" insurance...for much less than the cost of standard insurance.
Response from Liberty HealthShareJul 29, 2026
We sincerely appreciate your membership and are grateful to have you as a valued part of our community. Members like you demonstrate what is possible when people come together with purpose, faith, and conviction to support, care for, and uplift one another. Thank you for being part of our ministry. We are praying for your continued healing and a full recovery.
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Byron C.
Jul 21, 2026
I would highly recommend
I would highly recommend, easy to work with, exceptional customer service!
Response from Liberty HealthShareJul 22, 2026
We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We sincerely appreciate your continued trust and confidence in our ministry and are truly grateful to have you as a valued member.
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Hollie B.
Jul 20, 2026
Friendly & Helpful Customer Service
The CR Antoinette was very friendly & helpful, answering my question regarding whether a certain diagnostic test is covered. She went the "extra mile" and found an estimate of a fair & reasonable rate for this particular test, which was very encouraging.
Response from Liberty HealthShareJul 21, 2026
Thank you for recognizing Antoinette—she is truly one of our gems. We will be sure to share your kind words with her. We work diligently each day to earn your trust and remain committed to serving our ministry with integrity, compassion, and excellence in everything we do.
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