LiberNovoReviews of libernovo.com

It's the most comfortable office chair I have ever sat in. Well worth the money

Really an excellent product, great customer service and response time, wonderful new innovations (including the new carpet wheels that were recently released)! Overall I couldn’t be happier! Please keep up the great work!

I recently had an absolutely phenomenal interaction with the customer support of Libernovo. I purchases my first chair and had to get used to it for a bit as it DID feel a bit like I was being pushed out of it (45mm carient). After a couple days however I came to love the chair and purchased another. I went a week or more without any updates or correspondence from the company so I wrote an email to see what was going on. Evidently the chair I ordered was on back order. I dont recall seeing this anywhere on the shopping page and dont believe it was, but perhaps I missed it. Regardless, their support immediately emailed back the next day, rushed my order (I got an email confirmation stating my chair was shipping right after the support ticket was closed), and we're all around pleasant and quick to resolve my issue. For that alone I'd fully recommend this company and at least give the chair a try. After my "growing in phase" with this new chair, I can safely say I have nothing but satisfaction for going through and ordering a second.

Had a very good experience with their customer support. They helped with a missed delivery and then with the Omni return process, and the refund was issued quickly. I love that they have a video showing how to disassemble the chair and package it correctly. For the record, I ordered the chair off Amazon, not their website. The Omni itself was not a good fit for me as the seat depth was too short, even in the 48 cm version. I know they are planning to release an XL version this summer. Otherwise, the materials were quite nice and the chair felt really comfortable. The recline and automatic adjustment of armrests are unmatched.

Ordered 3 premium packages - 2 to my mother's house and 1 to mine. The green chairs arrived timely, all tracking was up to date for them. The black chair though got mixed up with the foot stand. My mom was confused when the tracking stated a chair was delivered, and it was the foot stand instead. Luckily I knew what happened and told her. Still, I can see where that would confuse an elderly person. These chairs are worth it though! My mom is in live with her chair, and won't let anyone touch it. My chair has helped my lower back immensely! 10/10 would recommend this chair. Also, it helps to have someone available for the ergo fit, even though the instructions appear to be done solo. A second paid of eyes helps.

Packaging was great. Very straight forward build. Comfort is flawless.

I recently received my order in multiple packages and assembled it. Unfortunately, the overall quality does not match the price, and some hardware components were missing, which made assembly frustrating. Delivery was split and a bit inconvenient, and the experience could be improved with better quality control and ensuring all parts are included.

Ich habe meinen LiberNovo Omni vor Kurzem erhalten. Nach langer Überlegung hat er sich für mich gegen den Herman Miller Embody durchgesetzt. Der Bestellvorgang, die Versandinformationen und -dauer kann ich nicht beanstanden, es war alles wie angegeben. Die Verpackung ist super, der Aufbau war durch die mitgelieferte Anleitung kein Problem. Die verschiedensten Einstellmöglichkeiten sind toll und der Sitzkomfort ist wirklich gut. Der Stuhl ist allerdings der reinste "Plastikbomber", fühlt sich aber zumindest stabil an. Ob dies in einigen Jahren auch noch so sein wird, wird die Zeit zeigen. Leider ist die Verarbeitungsqualität nicht einwandfrei. Der Bezug der Rückenlehne wirft Falten, die Armlehnen haben absolut keinen Widerstand und verstellen sich somit ständig ungewollt - ein Fehler der seit der Vorserienproduktion bekannt ist aber offensichtlich immer noch nicht behoben wurde. Auf meine Reklamation wurde mir lediglich ein Nachlass in Höhe von 25€ angeboten. Ein absoluter Witz. In der Preisklasse muss sich der LiberNovo Omni mit den absoluten Top Bürostühlen messen - und das schafft er nicht, auch wenn man wirklich gut darauf sitzt.