libbyapp.comReviews of libbyapp.com

Libby is the only app available (for me) to access and read ebooks, so at least there's 'something' to use. But the the limitations so greatly outweigh the benefits... Slooow to load and access on my brand new reader device. Extremely frustrating that you can't do the most basic filtering of restricting to my library only! WHY would they think that many / most readers want to be teased by finding the title they want, only to realise that their library doesn't have access to the item. Having worked with libraries / IT systems for decades, it's absolutely possible to limit searches to 'your location'

The app had a few glitches. Currently have to let my card lapse because I can’t go into my branch to verify my card! I use the online service for a REASON!

I never use the libby app to read. I don't like it for several reasons why they did away with Overdrive I will never understand. But the main reason is when you have books on your loan shelf it tells you how many people are waiting to read that book. Why do I care, does that mean if there are 33 people waiting I should read faster or I should return that book without reading it so that the next 33 people can read that book before me. Who is the idiot that did away with Overdrive and gives us this stupid app.

It's great that it's free, but some attention to user experience would help tremendously. I work in user experience & would be happy to volunteer ideas to improve this app. For starters, if you could request books in a series in the correct order that'd be fab. I don't want book 4 in a series before I can access books 2 and 3. There is literally nowhere to offer feedback & there is no correlation between ordering audiobooks at your local library and online so it's guesswork at best. I lost access to all the audiobooks I paid for on Audible due to a boycott on Amazon. Surely there could be a social enterprise option to pay for books you don't want to wait 6 months for that could top up the library funding??

It used to sync across devices but has not for many months. I've been in contact with support and even ran through several exercises with them and they never could figure out the problem. "So sorry!" Now, each time I go to libby.com, it doesn't even know who I am and I have to re-enter my library card and even then it won't sync. It's rapidly approaching a useless state. And....they don't care.

Compared to the Overdrive app, libbyapp appears to have been written by people who have no clue about user-friendly GUI's.

Patriotic wreath not as advertised. I paid 5 times the value of a 1/8 inch board painted on one side. The white was not white and blue was very dark. Website displayed pictures/information appeared from another source. Do no buy from this or related websites. They are selling misleading pictures of products.

If you are going to eliminate consumer choice on which audiobook app to use, you should at least include the features of the best audiobook apps. This is barebones and really substandard.