libbyapp.comReviews of libbyapp.com

The website app doesn't work. The toll free number is useless as well. Con Agra foods sucks when it comes to customer complaints. I'm overdue for my refund for 2 bad can's of libby's pineapple slices in which I mailed the labels to the company!

Constantly freezing, unusable.

Libby is a horrible app. I have a great range of e-books available through my library. Accessing them through Overdrive is has been impossible for weeks; the library advise they have a longstanding software glitch. So I am forced to use Libby. Why does Libby, an app that is meant to help us reach thousands of wonderful examples of the written word, insist on being a largely word-free platform, with cryptic icons at the bottom of the page instead of the top, minimal explanations and counterintuitive pathways? Why is downloading an EPub copy through Libby and not direct through the library website? And why, when you want to download an EPub version through Libby does it feel like you need to remember the software equivalent of a “secret society handshake” to make it happen? And why does Libby then tell you the e-book has downloaded…before the actual download even begins?! This is terrible software. Please, libraries of Australia, tell the owners of Libby to make this ridiculous app more user friendly.

Really awful interface, on iPad, phone or PC, the icons are cryptic what they mean, the whole thing is counter-intuitive. The idea is great, just really badly executed.

This is difficult to use. Its difficult to find books that are actually available, it's not clear how to download the item if you do find it. It's bloody terrible.

It is a hideos app! Nearly impossible to search for audiobooks by title or author. When you find one, if you try and listen to a preview, but then borrow the book the ONLY thing this idiot app will open IS THE PREVIEW! you can see the book you borrowed but it won't open. Horriblev thing, makes you feel like a moron. Makes reading a chore.

Pointless app. Member of several libraries and they don't have the books I need. Had to pay for Kindle Unlimited. Search engine is abysmal and gives lists of books that aren't even available. Filtering is useless.

Libby is the only app available (for me) to access and read ebooks, so at least there's 'something' to use. But the the limitations so greatly outweigh the benefits... Slooow to load and access on my brand new reader device. Extremely frustrating that you can't do the most basic filtering of restricting to my library only! WHY would they think that many / most readers want to be teased by finding the title they want, only to realise that their library doesn't have access to the item. Having worked with libraries / IT systems for decades, it's absolutely possible to limit searches to 'your location'