MJ
Make it go away
The Libby app/software is extremely flawed. Troubleshooting tips don't work. Please bring back the original OverDrive app. Usage was seamless.
libbyapp.com is listed under Books & Magazines.
libbyapp.com (libbyapp.com) has 119 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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119 approved reviews, newest moderated first
MJ
The Libby app/software is extremely flawed. Troubleshooting tips don't work. Please bring back the original OverDrive app. Usage was seamless.
Ebookguyy
1 star, as 0 is not a choice here. Worst app I've seen in 20 years, and removes everything that worked simply and reliably in the previous 'Overdrive' app. It's bascially killed our ability to sync library ebooks to ereaders. SO aggravating. Horrible, illogical layout & navigation. Looks like something designed by a toddler for a visually impaired, color-blind toddler. Search is a joke and does not work correctly (returns thousands of irrelevant titles; you can sometimes find a book by author, but NOT by it's title... or vice-versa--so it's incredibly frustrating and inaccurate). Worst of all, books no longer sync properly on Kobo reader. With Overdrive, 100% of the books I got on loan synced; not a single one will sync to my eReader now, even though I've followed instructions to the letter. Yes, we have one of the newest models, which your 'Help' pages guarantee will still work with Libby; this is a lie. The Adobe Digital Editions workaround (as an attempt to get library ebooks to your device the HARD way, since Libby app sync never works) is cumbersome, takes too many steps, requires aggravating installation of yet ANOTHER app on a yet another, separate device, requires registration and other annoyances, and the ADE sync is still not dependable, either -- nor should it be required; y'all broke the simple, always-works sync from Overdrive. WHY?. I'm sorry all your efforts with this new app are a failure, but truth is truth. Y'all need to kill Libby completely, apologize to all your users individually, and go back to Overdrive or something similar that has proper navigation, a working search feature, and can sync books to Kobo ereaders as promised. Libby is not better in ANY way; it is a lie, and makes me want to give up on reading completely. I don't usually leave harsh reviews, but this so-called app deserves a zero. ps: our library confirms all the above issues are real, but the librarians are of course they are powerless to fix Libby.
Grey M.
I can't stand this app!! I search for a specific author and can have a list of 20 different authors! What was wrong with overdrive? It never disappointed and always worked. Libby is just inferior and it requires 4 times as long to find what you want. Why not allow a simple search?
Vena S.
I hate Libby. After using Overdrive for several years it’s really hard to get used to using an inferior app. Not only is it harder to use, it is missing key features such as the ability to rate books and see ratings. Did I mention that I hate Libby!
Mandy B.
I love Libby but I wish there was a way to leave book reviews on the app after you've finished a book. I like doing research before I commit my time to a new book or series.
Libbysucks
This might be the worst app I've ever used. I detest it so much I can't even read anymore; it makes me feel rage. My library forced it on us after taking away the perfectly good Overdrive app. I'd explain what's wrong with it but it doesn't matter since developers don't seem to have taken any feedback since about 2014 when I first tried it. I'm on a limited income (disabled) so need a library app and am angry this ridiculous thing is now all they offer. I have written developers & my library with no progress. If you're lucky enough to have an option avoid Libby at all costs.
David
A load of difficult rubbish. The app should be shut down. Difficult to use. Must be designed and maintained by an alien.
BZ
I read all of the reviews that were available. Only 1 back in 2022 gave libby 4 stars. It is truly garbage. Overdrive was so easy and convenient to use. In Libby I am trying to add partner libraries and the instructions are just appalling. I do hate this app with a passion. I really enjoy audio books and Overdrive was great! I could see the list of chapters easily from the book I was reading I could easily go back a chapter if I forgot exactly where I left off. Libby is clunky, not user friendly. I regularly use CCleaner to remove unnecessary files on my computer. Have used it for over 10 years. Never a problem with overdrive. Libby App is crap if you are trying to use it on your computer and super slow in downloading, Whoever wrote this App should be shown the door. Go back to Overdrive!!