Lhanel is listed under Yoga & Meditation.
Lhanel (lhanel.co) has 418 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Yoga & Meditation · Baltimore
Excellent
Yoga & Meditation · The Bronx, New York
Excellent
Yoga & Meditation
Excellent
Yoga & Meditation · Washington, District of Columbia
Excellent
418 approved reviews, newest moderated first
Brittany Y.
I reached out to Lhanel & they responded quickly to my questions & offered some awesome ideas for my questions. I have used my new mat twice & I already feel a difference in my abdominal areas. 🙂 Excited about my next purchase with Lhanel! ♡
Tricia
Delivery was fast and everything was so well packaged. It glides so smooth and I started feeling the workout from day 1. Can’t wait to see the results in a couple weeks!
Tim
Great product fast shipping only problem it did not come with the dvd videos or training guide nor a link to them nor did I receive the 40.00 gift card or code for that either.
Response from LhanelJul 15, 2025
Hello Tim, Thank you so much for your review! We're glad to hear that you're enjoying the machine—it's always our goal to create a product that truly satisfies our customers. That said, we also want every part of your experience to be perfect. To help us follow up and ensure everything is completed to your satisfaction, could you please email us and mention this review? Our team will be happy to look into it further and make sure everything is taken care of. Thanks again for your support! Lhanel Team
Lydia
What a fun machine! Makes working out fun and interesting. I also had to reach out to customer service and they were responsive and got back to me right away.
Yui K.
Jai commande pour plus de 50.- chez eux. Jamais recu de lien pour suivre mon colis. jai passé commande debut avril, nous somme le 13 juillet. inutile de vous dire que je nai jamais recu mon colis. tres tres frustrant et decue. Jai contacter le service client qui na ete d'aucune utilité. Ils mont dis de contacter la poste internationale, ce que jai fais. Ceux ci mont dis que Lhanel devait prendre contact avec eux pour mener une enquete interne et quil devrais me remboursé ou me renvoyer le colis gratuit. En leur expliqant ca dans un mail, je nai bizarrement plus jamais eu de nouvelle. A FUIR
Response from LhanelJul 15, 2025
Bonjour Lilou, Nous sommes sincèrement désolés pour la gêne occasionnée. Ce n'est absolument pas le genre d'expérience que nous souhaitons à nos clients et nous nous excusons sincèrement pour le manque de communication et d'assistance dont vous avez bénéficié. Soyez assuré que nous allons régler ce problème. Nous examinerons votre commande immédiatement et prendrons les mesures nécessaires pour vous rembourser intégralement ou vous renvoyer votre colis sans frais supplémentaires. Merci de nous avoir signalé ce problème. Nous vous remercions de votre patience et vous contacterons prochainement pour confirmer la résolution du problème. Équipe Lhanel
Shona
The product is very light, easily breakable. Haven't felt any difference. They don't ship everything they say you're going to get for free either. Feel it was a waste of money for the quality of the product.
Response from LhanelJul 13, 2025
Hello Shona, We’re very sorry to hear about your disappointment with the durability of the product and that your order was incomplete. This is not the experience we want for our customers. We’d like to sort this out with you directly and will be reaching out shortly to assist. Thank you for your feedback. Lhanel Team
Heidi L.
I have had a great experience from the time I purchased my Pilates board from the time I had to contact customer service about items I couldn’t find in my delivery and they were able to help me locate them in a matter of a couple of hours.
Kathleen M.
Not only is the product amazing, the Customer Service is the best I have ever experienced. They respond quickly and were very kind and helpful. I would recommend their products to anyone who is looking for great workout equipment for their home.